CEO
Unicom Egypt for information technology
Total years of experience :31 years, 3 Months
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In charge of founding the company in Egypt (going through all of the legal procedures, getting the requested licenses).
- Represent the company in the country.
- Managing all of its operations ( trade, profit, revenue, cash and quality targets).
- Communicating with the costumers to deliver the highest standards of customer service.
- Setting the annual budgets and producing a detailed annual business operating plan as well as monthly, quarterly or annual targets for revenue, profits and cash.
- Make business performance reports on monthly basis.
- Recruit and manage staff, including performance monitoring, and possibly mentoring and training.
Winter and Summer Institution for Trading is renowned as one of the most powerful institutions to sell home appliances and electronics in Saudi Arabia and in each year the sales figures and growth rates are advanced than the preceding year. The foundation has been instituted for more than 30 years in the Saudi market and well-known for good reputation and the diversity of their procurement options by customers.
Key Responsibilities :
• Planning and implementing sales/marketing plans and organized activities for promoting services in the market, while ensuring strict adherence to organizational policies and procedures.
• Directing overall activities of the sales and marketing team to sell electrical devices, handling all aspects of their training and conducting performance reviews periodically to maintain a motivated team.
• Developing, implementing and integrating range of sales and marketing strategies, ensuring top line sales goals and bottom line profit goals are met, by recognizing profitability and revenue impact of all business opportunities.
• Maintaining effective relationship with customers by providing premier customer service, developing a good rapport with the customers and responding promptly to customer issues/problems. Sustaining highest standards of work ethics on matters relevant to client well-being and protection of corporate business interests.
• Actively focusing on achievement of long term sales and gross profits, thereby generating revenues and maximizing profit margins by identifying high potential sales opportunities and prioritizing them.
• Generating periodic market reviews, analyzing departmental performance, target achievements and budgetary adherence for recommending corrective actions accordingly.
• Managing the preparation and maintenance of requisite reports to keep the upper management abreast of all sales and marketing initiatives of the department.
• Keeping close tabs on market dynamics and competitor activities, conducting feasibility studies, recommending improvements to the higher management for countering the same and on increasing revenue inflow.
Key Responsibilities :
• Instrumental in broadcasting advertisements conducted by the company to various customers encompassing Nasr Company for intermediary chemicals belonging to armed forces - Olympic Group and other companies to promote a positive image of the company.
•Planned and monitored integrated advertising and promotions activities, implemented promotional strategies with tangible results within specified budget to consistently chart out strategic long term goals and objectives.
•Handled budget, pricing, profitability and advertising activities of all corporate events under purview with due stress on client satisfaction to ensure smooth functioning of the organization in an efficient and effective manner.
•Responded and catered to inquiries/ complaints from customers to assure optimal levels of service and long term business relations with a view to ensure adequate penetration, market share, growth and performance.
•Evaluated client feedback to suggest modifications and incorporated the same in public relations strategy, thus effected high levels of customer satisfaction and achievement of company objectives.
•Assisted the senior management with development and implementation of PR strategies/ plans and ascertained smooth execution of company’s advertising and marketing campaigns.
