Follow-up Customer Service Specialist
Bavaria Egypt Company
Total years of experience :22 years, 2 Months
- Following up all maintenance contracts and the visit reports and the achievement of monthly maintenance visits for customers in Egypt.
- Supervising call center and follow up on customers problems and complaints
I have been responsible for supervision of all administrative works at the security department.
It was a private business and i keep in this job for 5 years and it was something additional beside my main job to increase my income and to gain more experience in the field of sales and customer service and how to negotiate, my main responsibility in this hob was to increase our sales of gold products and keep following to ensure that installments are collected on time.
It was my entry level carrier and at this time I start my carrier life as administrative at managerial service department at Arab Organization for Industries and I was responsible for all In/Out internal and external communications.
Bachelor's degree of Social Works, Social Works, Good