IT Manager
First Food Service - BurgerKing
Total des années d'expérience :12 years, 7 Mois
Set and manage the IT objectives which aligned with business objectives, vision, and mission and growth plan.
Manage the Hardware/software/services portfolio.
Handle Annual budget and ensure the cost-effectiveness.
Design the required integration and data follow between selected ERP system and legacy Business units modules applications.
Manage the system/software versions and updates.
Manage the outsource/ third party services and contracts.
Set IT strategy, Policy and procedure .
Manage IT staff, Measure their performance and conduct their yearly appraisal .
Secure the company data, network access and Backup .
Design the High Availability, scalability, capacity, Disaster recovery plans.
Manage the Help Desk system, and maintain the IT support service level.
Audit and asses the systems and their outcomes.
Report to the GM and Board of Directors.
Manage the company software licenses.
Implement the selected POS system and network and infrastructure of stores
Asses the POS hardware Models and set the Deals with supplier for long term of support and providing the spare parts.
Establish the company infrastructure for long term of capacity with the cost effective solution .
Share in implementing the company ERP system MS dynamic and integration with other Modules.
Design and implement the VOIP Central of the company, Cisco Call Manger 2911.
Set the Backup Strategy and secure it.
Hire the IT team and Train them .
Provide the proper support for the end user .
Manage the company servers and data.
Repair and provide the maintenance solution for the company’s hardware.
Analysis and Develop the company systems.
Contracting and manage Outsourcing of CallCenter and order System.
Design and implement the required data and voice connectivity as, LAN, VLAN, WAN, VPN, IPsec, WiMAx, Microwave, APN and 3G .
Implement the Mandatory system from Burger King Corp, Kitchen Minder and Drive thru.
Install the CCTV and manage it .
General Support for End user support request and this include diagnose the problem and provide the right solution even hardware or software .
Establish the Company IT inventory System.
Establish the Company repair workshop for Hardware printers and UPS, PC and etc.
Purchase and determine the spare parts and required IT team tools.
Upgrade the Stores PC from Pentium 2 to Pentium 4 and from windows 98 to xp .
Today's marketplace relies on highly advanced communications systems, so communications engineering is a valued field. With a certificate or bachelor's degree, a communications engineer can carve out a career in telecommunications or related fields that use computer networking and satellite, digital TV, Internet or radio technology.