Commercial Supervisor
United Trans
Total years of experience :18 years, 4 Months
Assisting the Sales manager in supervision of the team.
• Prepare and follow up the implementation of the sales plan.
• Widen and follow the channel of clients to generate leads.
• Follow customer satisfaction to open a new pipeline (up selling).
• Generate leads within target sectors.
• Make initial visits, pro move survey and find out customer needs.
• Prepare and deliver quotes using standard templates till closing the process and ensure money collection.
• Respond to and follow up sales enquiries using appropriate methods Report in defined format to sales manager in defined periods of time.
• Follow defined quality and sales procedures while running sales activities.
• Use customer and prospect contact activities tools and systems, and update relevant information held in these systems.
• Responsible for following up a list of Commercial accounts
• Preparing a forecast for those accounts
• Acted as in-door sales representative for the company
• Identify potential customers and promoting / selling services of the company.
• Develop and maintain good relations with the customers, applying basic sales and customer service skills.
• Manage the defined process to collect payments from customers.
• Complete all the necessary account management forms, like activity reports, as requested by the supervisor.
• Attend regular meetings with supervisor to review customer account status.
• Handle customers complains effectively
• Double sales target over one month
• Analyze the sales per each shift for better performance
• Handle customers complains effectively
• Create the appropriate, selective atmosphere for the clients
• Organize the timetable for the stuff working hours
• Solve the problems related to the stuff efficiently