مجموع سنوات الخبرة: 10 سنوات, 7 أشهر
يوليو 2019
إلى حتى الآن
Front Office Receptionist
في Landmark Amman Hotel and Conference Center
البلد :
الأردن - عمان
- Welcome guests as they arrive at the hotel.
- Checking guests in and out.
- Issuing keys.
- Taking reservations by telephone or email.
- Preparing bills and dealing with payments.
- Provide guests with information, answer their queries and deal with complaints.
- Run daily reports (Opera System)
- Performing Night Audit.
- Follow up with Social Media and Online Travel Agencies.
- Checking guests in and out.
- Issuing keys.
- Taking reservations by telephone or email.
- Preparing bills and dealing with payments.
- Provide guests with information, answer their queries and deal with complaints.
- Run daily reports (Opera System)
- Performing Night Audit.
- Follow up with Social Media and Online Travel Agencies.
ديسمبر 2018
إلى يونيو 2019
Hotel Guest Service Agent
في Le Grand Amman Hotel Managed by ACCOR
البلد :
الأردن - عمان
- Welcome guests as they arrive at the hotel.
- Checking guests in and out.
- Issuing keys.
- Taking reservations by telephone or email.
- Preparing bills and dealing with payments.
- Provide guests with information, answer their queries and deal with complaints.
- Run daily reports (Opera System)
- Performing Night Audit.
- Follow up with Social Media and Online Travel Agencies.
- Checking guests in and out.
- Issuing keys.
- Taking reservations by telephone or email.
- Preparing bills and dealing with payments.
- Provide guests with information, answer their queries and deal with complaints.
- Run daily reports (Opera System)
- Performing Night Audit.
- Follow up with Social Media and Online Travel Agencies.
أغسطس 2013
إلى نوفمبر 2018
Central Cashier Office Supervisor
في MAF Hypermarkets - Carrefour Jordan
البلد :
الأردن - عمان
- Supervise the administration of collection, disbursement and receipt of funds.
- Train and oversee work activities of cashier staff.
- Control activities of P.O.S.
- Act as custodian of Customer Service at P.O.S.
- Accurately record transactions and validated figures
- Run daily reports, and report to Finance and Top Management.
- Other administrative tasks.
- Train and oversee work activities of cashier staff.
- Control activities of P.O.S.
- Act as custodian of Customer Service at P.O.S.
- Accurately record transactions and validated figures
- Run daily reports, and report to Finance and Top Management.
- Other administrative tasks.
أغسطس 2017
إلى أكتوبر 2018
Front Office Receptionist
في Arabella Hotel
البلد :
الأردن - عمان
- Welcome guests as they arrive at the hotel.
- Checking guests in and out.
- Issuing keys.
- Taking reservations by telephone or email.
- Preparing bills and dealing with payments.
- Provide guests with information, answer their queries and deal with complaints.
- Other administrative tasks.
- Checking guests in and out.
- Issuing keys.
- Taking reservations by telephone or email.
- Preparing bills and dealing with payments.
- Provide guests with information, answer their queries and deal with complaints.
- Other administrative tasks.
فبراير 2017
إلى يوليو 2017
Trainee
في Century Park Hotel
البلد :
الأردن - عمان
I had an internship for six months, I conducted my training in the Food & Beverage Service, Food & Beverage Production, Front Office, Housekeeping, Accounting, Store & Purchasing, and Human Resources.
انشر على فيسبوك
انشر على تويتر
مشاركة عبر البريد الإلكتروني