Human Resources Manager
BIMTEC
مجموع سنوات الخبرة :17 years, 5 أشهر
• Establish and implement HR practices that effectively communicate and support the company vision and strategy.
• Develop HR plans and strategies to support the achievement of the overall company business objectives.
• Function as a strategic business advisor to the executive/senior management of each division regarding key organizational and management issues.
• Facilitates the process of establishing a plan of management succession in alignment with the company approach and objectives.
• Set up and direct strategic recruiting and retention plans to meet the human capital needs of the company.
• Develop, direct and monitor comprehensive compensation and benefit plans that are competitive and cost effective.
• Provide overall leadership and guidance to all HR functions by overseeing talent acquisition, career development, succession planning, retention, training and leadership development, compensation and benefits including an appropriate job evaluation program.
• Provide advisory and consultative services on all aspects of employment law and practices to the Managing Partner and all company executives, ensuring compliance with all legal requirements and practices.
• Develop and maintain effective policies and procedures on a range of HR matters, including recruitment and selection, remuneration, health and well-being, working life and health and safety.
• Maintain up-to-date knowledge of human resource practices and developments.
• Further develop the learning and development plan to underpin necessary culture change program.
• Lead development and growth of HR team through ensuring continuous improvement of HR performance while maximizing efficiency and effectiveness.
• Maintain awareness of changes in employment law, government policy and emergence of best practice using this to provide strategic advice to colleagues on effective utilization of human resources and all organizational development issues.
• Prepare the division’s budget and business plan in line with BIMTEC vision and objectives.
• Ensure that all divisions meet their qualified headcount requirements to ensure optimum performance levels.
• Review and submit periodic reports required for management purposes and conduct relevant reports for company.
• Represent BIMTEC at formal forums and meetings promoting the positive image and enhanced reputation of the company both internally and externally.
ACHIEVEMENTS
Design all HR Policies, Procedures and workflow processes according to business needs for Qatar, Jordan and Portugal Offices.
Project Manager for SAP ERP implementation.
Reduce turnover rate aligned with corrective actions.
Successfully increasing employment satisfaction through designing retentions programs and improve work environment.
Design new performance management system based on 360, Time Doctor, KPIs and soft skills evaluation.
Successfully implementing the internal university “LMS” - Learning Management System through Adobe Captive Prime which is the learning and development platform inside the company.
Successfully attracting talents from (UK, Germany, Spain, Italy, Portugal, Argentina, Brazil, Mexico, India and all the Arab world).
Design HR Policies, procedures, employee handbook, HR Dashboards and Org. Chart.
POSITION PURPOSE
Maintain and enhance the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
MAIN DUTIES:
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Maintain Performance Management system depending on KPIs.
• Prepare employees for assignments by establishing and conducting orientation and training programs.
• Maintain employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensure legal compliance by monitoring and implementing applicable human resource to Jordanian Labor law requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintain human resource staff by recruiting, selecting, orienting, and training employees.
• Maintain human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Contribute to team effort by accomplishing related results as needed.
ACHIEVEMENTS
• Design all HR Policies, Procedures and processes according to business needs.
• Design and manage the integrated performance framework (IPF) depending on KPI’s and Balance Score Cards.
• Project Manager of the annual HR action plan to enhance the HR division processes thus increase the staff satisfaction.
• Revamping all Job Titles and Job Profiles (job descriptions) at AlWatanieh for Oil & Gas.
• Successfully head hunting talents and fill the top management positions.
• Successfully design new disciplinary actions for deleting with any staff violations.
• Design the Employee Handbook that became an important reference to new and old staff.
• HR policies design and group policy localisation.
• Review all company functions job profiles.
• Proactively suggest improvements to procedures and provide guidance to other colleagues regarding policies and procedures setting/ implementation.
• Deliver projects within the business as required and provide support on projects to support business needs.
• Provide needed support for Change management activities/ events.
• Update and edit organizational charts on company’s Portal with latest staff movements and any other changes as and when they occur.
• Ensure that all Organizational Design databases are kept up to date and relevant to the business.
• Supervise the process of conducting the Group Cultural Audit survey and analyse results as well as assemble staff, head of divisions’ and HR seniors’ feedback to propose effective actin plan through planned road shows.
• Design ad hock staff surveys.
• Supervise Internal Satisfaction Surveys for assigned divisions.
MAIN DUTIES
* HR Policies and Procedures:
- Responsible of preparing and writing all HR Polices and Procedures for all HR Functions.
* HR indicators:
- Generate, Analyze and report all HR indicators.
* Performance Management:
- Planning, following and conducting performance assessment process.
- Analyzing appraisal results.
- Plan employee's Career path, mobility and individual training needs.
- Promote the education and development of the staff in order to improve the critical knowledge and skills for effective performance and leadership.
- Organizational development: Enhance the effectiveness of a team or department by helping in the implementation of changes, work procedures and practices to achieve high performance levels.
* Training and development:
- Propose a local training plan based on the expressed needs and the global and local strategies and follow up its implementation and budget.
- Keep up with developments in area of training by being updated of the new training programs and new training agencies.
- Help in developing the presentation information process during the internal training.
- Plan employee's Career path, mobility and individual training needs.
* Organizational development:
-Enhance the effectiveness of a team or department by helping in the implementation of changes, work policies and procedures and practices to achieve high performance levels.
- Offer specific training programs to help workers maintain or improve job skills.
- Monitor, evaluate and record training activities and program effectiveness.
- Attend meetings and seminars to obtain information for use in training programs, or to inform management of training program status.
- Evaluate training materials prepared by instructors, such as outlines, text, and handouts.
- Develop alternative training methods if expected improvements are not seen.
- Control and monitor the administration of all human resource activities and policies. Manages compensation, benefits, staffing, employee relations, health and safety, and training development functions. Supervises professional human resources staff
- Administering human resources policies, programs and practices; including planning, organizing, developing, implementing, coordinating, and directing.
- Duties include formulating policies and procedures for the Human Resources Department and recommending policies and practices to senior management.
- Build strong organizational structure, through building a strong motivated team.
- Development of HR strategy.
- Recruiting and staffing.
- Performance management and improvement systems.
- Prepare the Annual Training Plan for the Organization.
- Advises on Syrian employment law.
- Organization development.
- Employment and compliance to regulatory concerns.
- Employee orientation, development and training.
- Designs and runs training programs.
- Policy development and documentation.
- Employee relations; advise and provide staff and managers with services and counseling.
- Company employee and community communication.
ACHIEVEMENTS
- Successfully developed the Company recruitment plan.
- Increased the average training hour from 0.89 up to 5.0 hours.
- Established the HRIS system with records and procedures for controlling payroll, personnel transactions and reporting personnel data.
- Administered classification programs, which include classifying and reclassifying positions and writing job descriptions - over 100 positions.
- Assisted directors, managers & first line managers in the area of employee relations, including employee disciplinary action and the best way to solve work problems.
- Successfully implement performance management system that went in parallel with the strategic business plan, achieved the best results by KPIs.
- Got management bonus on achieving Company KPIs.
-Plans, directs, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Prepares and follow budgets for personnel operations.
- Provides coaching & resources to employees and managers with respect to career development, compensation, staffing, performance management & employee relations.
- Assists in the development and implementation of programs that will drive increased employee satisfaction and commitment levels.
- Manage the human resources department, recruitment, personnel, training, employee relations, payroll and compensation.
- Manage the Acts & Regulations interpretation and implementation.
ACHIEVEMENTS:
-Build the Human Resources Department and develop Human Resources policies & procedures.
-Successfully recruited and deployed key personnel and local HR team.
-Transformed the HR Department into a strategic partner by providing consulting, identify problems & solutions; Initiate & implement technological, organizational and behavioral changes.
-Maintained professional recruitment standards by developing an interview dictionary for all positions that helped the hiring managers to better select the best candidates.
-Extensive involvement with change management, managing employee relations whilst maintaining individual commitment and motivation.
-Successfully managed the development and implementation of Job Descriptions, locally-customized Compensation and Benefits Structure and a Performance Management.
-Developed and documented all company procedures and processes that became an important reference for all managers.
-Project managed a new computerized payroll system; local HRIS Software.
Bachelor Degree in English Translation