Quality Manager
Jeddah Cables Company
Total years of experience :8 years, 0 Months
• Handling non-conformities and root-cause analysis.
• Monitoring and follow up activities and actions in relation to mitigate risks and maximize opportunities.
• Setting up workflow to capture key requirements and standards relevant to the Factory Quality deliverables.
• Support development, alignment and improvement actions related to the Factory Quality KPI’s.
• Reviews Quality documentation and monitors such documents to ensure they are accurate, complete, and reflect most up-to-date regulations.
• Analyze processes and identify area of improvements to ensure Right First Time (RFT) goals are achieved.
• Directly manage customer visits and customer complaints, including logging, analysis, reporting and undertaking corrective actions.
• Carry out proper tests and controls aimed at verifying product conformity, starting from incoming inspection on raw materials to final test on finished goods.
• Provides mentoring, coaching, counseling, and training to employees regarding quality.
• Study standards and specifications, extract the information necessary for production and quality assurance, popularize and distribute them.
• Know the characteristics of the products made/installed (construction, tolerances, surface finish, production speed, customer performance, etc.). Work with Plant, Product and Field Engineers to improve products as well as manufacturing methods and procedures.
• Responsible for product quality issues, including customer complaints and feedback, production inspection procedures, final inspection, root cause analysis and corrective action management.
• Lead failure investigations on cables.
• Managed Engineering Projects team to achieve all related projects and tasks.
• Proficient in knowledge of all cables design and manufacturing processes.
• Careful examination of the tender documentation, in particular, the technical specifications.
• Optimize cable design to ensure cost reduction.
• Developed solid relationships with many customers, especially National Grid (Saudi Electricity Company) managers.
• Enlarged the company market by qualifying it for different customers and introducing new products.
• Defined rules and procedures for interaction with other departments.
• Provide technical support to all company departments and field presale application support for company products.
• Provide technical support to management in achieving the company objectives (projects).
• Research, design, and develop a variety of cable designs.
• Conduct presentations and formal training program and define training priorities.
• Prepare Test Plan / ITP for the Type Test.