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Samer Cossack, Product Manager

Samer Cossack

Product Manager·Samsung Electronics Levant

Jordan

Bachelor's degree, Telecommunication & Electronics

Work experience

Total years of experience: 22 years, 10 months

Product Manager

January 2016 - Present

Samsung Electronics Levant

Amman, Jordan

January 2016 - Present

Company industry:
Consumer Electronics
Job role:
Sales

Pre-Sales & Customer Support Manager

May 2010 - September 2015

Smart Systems for Buildings, Hotels & Airport Solutions

Amman, Jordan

May 2010 - September 2015

1. Define project missions, goals, tasks and resources requirements
2. Lead planning and implementation of projects
3. Manage project budget and resources allocation
4. Facilitate the definition of service levels and customer requirements and interact regularly with potential clients to determine their needs and develop plans to improve delivery
5. Prepare reports defining plans, problems and resolution to appropriate levels of management
6. Prepare costing sheets, technical and commercial submittals

Company industry:
Other Business Support Services
Job role:
Management

Area Project Manager

August 2008 - December 2009

Motorola

Medina, Saudi Arabia

August 2008 - December 2009

Working as area project manager for the implementation of the wimax network of Etihad Atheeb in Madina Monawara & Yanbu areas with the following responsibilities:
1. Creating project plans, forecasts and schedules
2. Closing deals with site acquisition, Civil and Telecom subcontractors in terms of work plans, resources and deliverables
3. Day to day follow up with the team members and subcontractors
4. Reporting project progress, preparing analysis reports and related project reports
5. Interface with customer for project progress and related issues
6. interacting with all parties working in the project including RF team, integration team, Core team, design team, PMO team and acceptance team
7. Managing a team of site acquisition, civil and telecom engineers and direct them towards achieving targets on time
8. Supervise the documentation work for the project
9. Resolve issues and problems faced by the team members during work
10. Prepare BoQs and generics
11. Work with logistics team to assure materials are delivered as per plans and schedules
12. Maintain quality of work and close out.
13. Provided support for other areas in the beginning of the project

Company industry:
Telecommunications
Job role:
Management

Project Manager

February 2008 - July 2008

InnoKAT

Amman, Jordan

February 2008 - July 2008

1. Following up progress with the customer and following up subcontractor performance.
2. Creating BOQs and following up acceptance
3. Commissioning for Wimax base stations

Company industry:
Telecommunications
Job role:
Management

Roll Out Manager

December 2006 - December 2007

Bayanat Al Oula for Network Services

Riyadh, Saudi Arabia

December 2006 - December 2007

1. Provide direction and address issues for project team members.
2. Drive schedules and provide solutions to problems faced by team members
3. Coordinate initial project set-up, and work plans for each phase of project.
4. Direct activities of project staff to outline work plan and coordinate assigned duties, responsibilities and schedule to ensure project progresses on schedule.
5. Develop and monitor timelines coordinating the broad scope of activities representing RF engineering, network engineering, Site acquisition and construction management.
6. Ensure the link between partners is maintained providing timely and accurate information.
7. Accommodate changing priorities, directions in the project and solving problems faced during the deployment.
8. Document and report project deliverables to senior management.

Company industry:
Telecommunications
Job role:
Management

Field Implementation & Operations Engineer

April 2004 - December 2006

Xpress Telecommunications

Amman, Jordan

April 2004 - December 2006

1. Following up Motorola’s iDEN EBTS system installation, commissioning, operation and maintenance.
2. Field sites implementation and operations (indoor and outdoor telecom installations supervision and acceptance).
3. Dealing with Motorola system & environmental alarms
4. Implementing the network optimization (RF optimizations and sites updating).
5. Working with Ericsson’s Mini-Link system (PDH, SDH & Traffic node) in installation, operation, traffic routing including ring protection, supervision, SDH upgrade and Traffic node upgrade.
6. Troubleshooting different system equipments using the bit error rate (BER) tester for microwave links and the Site Master for VSWR tests.
7. Trained new interns in the Operations department.
8. Monitoring sites status from the OMC (Operations & Maintenance Centre) site viewer console.
9. Dealing with power systems on sites and generator systems

Company industry:
Telecommunications
Job role:
Engineering

Telecom Service Engineer

January 2003 - April 2004

Safeer Integrated Systems

Abu Dhabi, United Arab Emirates

January 2003 - April 2004

Installation & troubleshooting of Motorola's VHF/UHF two way radio communication systems for government & private sectors.

Company industry:
Telecommunications
Job role:
Engineering

Education

Jordan University of Science & Technology

June 2002

June 2002

Bachelor's degree, Telecommunication & Electronics

Jordan

Skills

Pre sales
Expert
Pre sales
Expert
Project Management
Expert
Project Management
Expert
B2B
Expert
B2B
Expert
Technology Products
Expert
Technology Products
Expert
Telecommunications Management
Expert
Telecommunications Management
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Reporting Skills
Expert
Reporting Skills
Expert
Computer Skills
Expert
Computer Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Project Management
Expert
Project Management
Expert
Pre sales
Expert
Pre sales
Expert
B2B
Expert
B2B
Expert
Technology Products
Expert
Technology Products
Expert
Telecommunications Management
Expert
Telecommunications Management
Expert

Languages

English

Expert

Memberships

Jordan Engineers Association

Member

June 2002

Training and Certifications

Training
Introduction to MS Project
Xpress, Amman
Jul 2005
Air Conditioning Communication Centers
PETRA, Amman
Sep 2006
Samsung M-WiMAX system Operation & Cell planning
Samsung, Riyadh
Feb 2007
EBTS Fundamentals
Motorola, Amman
May 2004
iDEN Overview
Xpress, Amman
May 2004
Mastering Electrical Engineering concepts using Matlab
Jordan University of Science & Techology
Feb 2002
Motorola Canopy Advanced Technical training
Motorola, Dubai
Mar 2004
LG B2B Negotiation Skills Training
LG Learning Center, Dubai
May 2012
Microsoft System Engineer / Administrator
New Horizons Computer Learning Center, Abu Dhabi
Jun 2003
Introduction to Visio
Xpress, Amman
Jan 2005
Third Generation (3G) Cellular Radio System & Network Planning
Jordan University of Science & Technology
Jun 2006
LG Pro:Centric V Program
LG, Amman
Apr 2013
Time Management
Xpress, Amman
Aug 2005
LG Signage program
LG Learning Center, Dubai
Mar 2013
MINI-LINK High Capacity
Ericsson Training Center, Sweden
Aug 2004
Samsung WiMAX System Test, Installation & Optimization
Samsung, Riyadh
Feb 2007
Tellabs 8100 System Training
Tellabs, Amman
May 2004
Installation of RFS CELLFLEX cables & Base-Station-Antennas
RFS, Amman
Aug 2004
Control, measurement devices and data acquisitions for Avionics systems
Royal Wings, Amman
Feb 2001
Interconnecting Cisco Network Devices
New Horizons Computer Learning Center, Abu Dhabi
Apr 2004
MINI-LINK Traffic Node
Ericsson Training Center, Sweden
Aug 2004

Hobbies and interests

Travelling