samer kansou

Contracts Executive at union coop

• United Arab Emirates - Dubai
• My current job since March 2020

Business Development Executive at Devisers Consultancy DMcc

• United Arab Emirates - Dubai
• June 2020 to May 2021

Responsible for helping individuals who are internationally relocating.
 Ensure the client avoids any legal issues that may occur in relation to their relocation by assisting them to
obtain visas and other related immigration documentation.
 Responsible for providing the client with advice and guidance on how best to obtain required
documentation to migrate internationally.
 Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.
 Interview all clients and deal with all applications face to face and by post to ensure that the client is
suitable.
 Oversee the completion of all relevant visa and immigration documents and ensure that they are received
within the time limit set by the government.
 Ensure that all of the information provided by the client is accurate and correct, preparing and checking all
legal documents.
 Prepare all fee quotes and any information required by clients, colleagues or authorities.
 Maintain strong working relationships with all clients and colleagues.
 Able to help the client to obtain Visas, Green cards and other documentation required.
 Take full responsibility of all Immigration issues and operations, remaining up to date with any changes t

property consultant at The First Group

• United Arab Emirates - Dubai
• October 2019 to June 2020

 Scout and identify investors with property consultancy needs
 Contact potential clients through calls, emails, etc. to offer them property consultancy services
 Prepare and present business proposals to convince clients and secure a consulting deal
 Monitor the property market to watch out for new and old properties up for sale
 Put properties up for sale by advertising them on various media and advert channels
 Carry out the marketing of property vacancies to attract prospective tenants
 Conduct research and analysis of property market to identify areas with increasing demand and profitability margin
 Maintain an up-to-date knowledge of government housing/property laws and policies
 Build and establish good working relationship with legal counsels and other consulting professionals to exchange ideas and expand personal network

Telesales Executive at fitness zone

• Lebanon - Beirut
• January 2018 to July 2019

Contacting potential or existing customers to inform them about a product or service using scripts.
Answering questions about products or the company.
Asking questions to understand customer requirements and close sales.

Sales Manager at cerviced

• Lebanon - Beirut
• October 2015 to December 2017

 Gather databases and identify specific target audiences that would have potential interest in serviced offices
 Source potential Investors and establish/ maintain a good working relationship.
 Build corporate relationships to increase awareness and acquire clients.
 Create marketing campaigns to maintain awareness of all current and upcoming properties.
 Inform current and potential clients of upcoming offers...
 Discovering and pursuing new sales prospects, meeting with brokers and potential clients.

senior sales consultant at brokersxp

• Lebanon - Beirut
• November 2014 to June 2016

 Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
 Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
 Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
 Focuses sales efforts by studying existing and potential volume of dealers.
 Submits orders by referring to price lists and product literature.
 Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
 Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
 Recommends changes in products, service, and policy by evaluating results and competitive developments.
 Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
 Provides historical records by maintaining records on area and customer sales.
 Contributes to team effort by accomplishing related results as needed.

Customer Service Representative at Arccom al moussawi

• Lebanon - Beirut
• January 2012 to July 2014

 Interact with clients on the phone, internet, and face-to-face in a professional manner
 Meet all customer needs and exceed expectations, upholding our strong reputation
 Continually expand your knowledge of our business in order to
 Accurately answer question and address client concerns
 Log all contacts in our customer database system accurately
 Maintain accurate and up to date client files
 Generate quotes and timelines for clients as requested
 Suggest additional products and services of use to clients
 Investigate and pursue client leads, expanding our client base
 Conduct basic administrative tasks such and copying and filing
 Generate monthly, quarterly, and annual reports for management
 Excellent computer skills, including Microsoft Office and databases
 Familiarity with office equipment and multi-line phone systems
 Proactively seek solutions to problems, notifying Management when concerns arise