Sales Manager
Boecker
Total years of experience :24 years, 4 Months
In charge of the sales operation in Lebanon
developing and training staff
insuring renewal ration, and insure team is hitting target
market study on increasing new clients at the same time maintainig existing clients.
strategies and business plan on how to improve operations
01/01/2009 - Present MedGulf Insurance Beirut, Lebanon
Sales Manager
- Responsible of developing the sales department in Medgulf
- Was responsible in building a team from scratch,
- Responsible for hiring and training of new staff, as well potential unit manager staff
- Set logistics between sales department and the head office
- Developed a business plan for developing the retail department\
- Was responsible of training the team on products, and sales skills
- Started the team with 2 agents, and now handle 30 agents
- Set up strategy of placing agents in different Medgulf branches
- Monitored the team production on a daily basis
- From the date I have took over the sales department we have built a portfolio of 1 million dollars.
- Was responsible of monitoring the policies of ex agents, making sure that they have renewed and paid all dues
- Building own unit formed of highly motivated, committed and talented individuals
- Took part in very important conferences, AFIRC.
- Developed 4 agents to become 4 unit supervisors
- Completion of the LIMRA crossroads management training program.
- Developed a very intelligent sales process and system from scratch.
- Held different workshops for the team.
- Worked with all departmental heads in regards to a strategy to make all processes be smooth where we improved the TAT times.
- Reported directly to the VP of the company
- Worked closely with UW departmental heads to develop new products
- Designed business plans for 2011, where we doubled production and recruits
2006 - 2009 Daman Health Insurance Dubai, UAE
Sales Manager
- Joined the company as sales supervisor
- After prooving my record was promoted to Sales Manager
- I was responsible of a sales team of 15 sales agents
- Responsible for monitoring and tracking their production
- Responsible for training the staff on all lines of business as well as sales skills
- set up logistics to open a new branch in Dubai
- I took part in developing the strategy for the a new branch, where I hired and trained all staff, before handing over the branch to the branch manager
2000 - 2006 S & P Data.
Toronto, Canada
Training manager
- Joined the company partime as I was yet finishing my college
- As a part time employer I was a telemarketing agent
- Started on the phones the phone selling a different variety of products, from cell phone, credit card insurance, to all types of promotional items
- After finishing my college I was promoted to sales supervisor where I was handling a team of 10 telemarketing agents
- I was responsible of all quality checks of all telephone calls
- Motivating the sales team
- And monitoring their production as well as KPIs
- After on year I was promoted to Training manager, where I had a team of 4 training supervisors
- I was responsible of developing all training material, and schedule of training for all new hires with HR
- I was responsible of training on all products sold, as well as telephony skills
- A minimum training class had 50 new hires
- After training I worked side by side with the mangers to monitor performance of all trainees
completed courses in leadership, starting your own business and marketing
1999 Humber College Toronto, Ontario Business Management
1996 Thomas L. Kennedy High School Toronto, Ontario