Technical Support
Jordan Ahli Bank
Total years of experience :8 years, 1 Months
and IT service Desk.
•First line support.
•Installation and implementations Bank Application.
•Hard ware maintenance.
•Hardware and Software troubleshooting and upgrading (Windows & Mac ).
• Support and use System “ 01 track “configuration and administration .
•Installing, configuration and use the active directory users and Groups.
•Support of Microsoft outlook express and Outlook 2010, Outlook 2013 for client side.
•Microsoft Lync Server 2010, 2013 installations and configure for client side .
•Perform Hardware/Software Inventory.
•Network Printer installs and configure in to the network.
•Kaspersky administration level.
• Installation VPN and backup system.
•Computer Maintenance .
•Administration on NAS storages .
•Installing and upgrading client applications.
•Troubleshooting application and network problems from client side.
• Administrate some servers and services.
•Installing Operating Systems include: Windows Server 2012, Windows 7 windows 8.1, windows 10 and mac .
•Share point Server 2013 installations and configure & administrating .
•Creation and maintenance of Sites and Site Collections, as well as all associated databases and services, such as Shared Service Providers, and Extended Authentication providers if needed.
•Responsible for back-up and recovery practices, and maintaining integrity and reliability of access to information .
Smart Power Electrical & Mechanical works (Qatar, Doha) Des, 2015 - March, 2016
Helping customers to access the high-speed Internet through implementing wireless internet devices.
•Examining and testing the network, configure and check the desired speed in a site.
•Installed Umax-umniah services outdoors in case of weak internal reference.
Installation of ELV, CCTV project experience.
•To follow up project as per clients' requests.
•Responsible for the site work implementation and documentation in order to achieve the project target completion date.
•Supervise subcontractors to carry out site works according to design intent and the suppliers for timely delivery of equipment’s.
Rubicon Group Holding (Jordan, Amman) Jul, 2009 - Sep, 2015
Designing responsive GUI using Unity 3D and developing educational apps in C# for PC, iPad and iPhone.
•Programming virtual reality simulation solutions using C# and python language using Unity3D engine and Viz Vizard virtual reality software toolkit.
•Developing virtual realities software simulations that are useful for training purposes such as: virtual car engine, virtual house fire fighting and virtual oil and gas setting.
•Working under 3D environment to work on Maya, texturing, lighting, rigining animation to be considered a strong worker from intermediate level in 3D productions.
•Working closely with 3D modelers to make their life easier by building and developing unique tools used in Maya form Python and MEL languages.
• Working closely with 3D modelers by making Texture tool and O rig tool and being one of the main supports in the 3D productions.
•Acting as presenter of any new software, simulations, tools and projects in Rubicon Group Holding.
Training course Microsoft Developing Web Application using (VB.NET 2003) •SQL server