Samer Younes

Sales maximization
Cost controls.
Introduced effective marketing strategies and campaigns for demand creation.
Produced financial reports for expenses identification and operations optimization.
Forecast weekly sales and labor targets.
Establish restaurant goals and follow up to ensure success.
Delegate responsibilities and coach managers to develop themselves.
Provide support to new managers and general managers.
Educate local stores on best practices and organizational procedures to improve their operations.
Creating all of incentives and scorecards system.
Completing quarterly and annual budget reports.
Analyzing market analysis data.
Designing and implementing marketing strategies.
Following up and managing part of marketing tools.
Managing the supply chain and ordering from out board as well the local market. Approving and creating the new items with ingredients

- Oversee daily operations of the concept.
- Follow up sales performance& work with marketing Dept
- Full understanding of Burger Fuel system and stores operation.
- Keep a close eye on profitability and performance
- P&L analysis.
- Work closely with operation and general managers
- Improving store performance
- SWAT analysis
- Sales Budgeting
- Collecting the data for reporting and benchmark
- Review the operation 31Q
- Review stores by completing close off and weekly reports
- Follow the customer complaints and address serious issue
- Weekly ops meeting
- Follow the supplier’s complaints
- Schedule daily visit to stores
- 7/7 big priorities action plan
- Follow training of (Multi Unit Manager, Shop Manager & DSM/NSM)
- Follow Staff pending issue
- Quarterly Shop ops and QiSCiM-Quality, Service, Cleanliness, Management Performance (Audit)
- Training Audit every quarter
- Monthly plan with goals and objectives to be presented to Ops Mgr.
- Fully Responsible of purchasing food item from suppliers
- Follow up the weekly and monthly inventories
- Increase the sales above the budget.
- Fully responsible to the Training part of the new hiring managers
- Maintain the food cost within 31%
- Following monthly P&L for all stores
- Updating data and Recipe in Pixel Point system
- Maintain the labor cost 10-11%.
- Monthly schedule to be presented to the Ops mgr.
- Monthly plan with goals and objectives to be presented to Ops Mgr.
- Sharing the marketing plan with Marketing coordinator and top management.
- Fully responsible about the QSC and implementing of the BF standards in all stores
- Weekly visits to the satellite (Central Kitchen)
- Follow up the stocks level in W/H
- Fully Responsible of purchasing food item from suppliers
- Daily attending in the stores according to the schedule.
- Weekly meeting with the Ops managers and Store manager on the field.
- Weekly Shop Ops and QiSCiM to one of the stores, one Training audit to all store’s quarterly bases.
- Follow up the weekly and monthly inventories
- Look after the maintenance issues in the stores to be done within time frame

- Follow up sales performance& work with marketing Dept
- Full understanding of Burger Fuel system and stores operation.
- Keep a close eye on profitability and performance
- P&L analysis.
- Work closely with operation and general managers
- Improving store performance
- SWAT analysis
- Sales Budgeting
- Collecting the data for reporting and benchmark
- Review the operation 31Q
- Review stores by completing close off and weekly reports
- Follow the customer complaints and address serious issue
- Weekly ops meeting
- Follow the supplier’s complaints
- Schedule daily visit to stores
- 7/7 big priorities action plan
- Follow training of (Multi Unit Manager, Shop Manager & DSM/NSM)
- Follow Staff pending issue
- Quarterly Shop ops and QiSCiM-Quality, Service, Cleanliness, Management Performance (Audit)
- Training Audit every quarter
- Monthly plan with goals and objectives to be presented to Ops Mgr.
- Fully Responsible of purchasing food item from suppliers
- Follow up the weekly and monthly inventories
- Increase the sales above the budget.
- Fully responsible to the Training part of the new hiring managers
- Maintain the food cost within 31%
- Following monthly P&L for all stores
- Updating data and Recipe in Pixel Point system
- Maintain the labor cost 10-11%.
- Monthly schedule to be presented to the Ops mgr.
- Monthly plan with goals and objectives to be presented to Ops Mgr.
- Sharing the marketing plan with Marketing coordinator and top management.
- Fully responsible about the QSC and implementing of the BF standards in all stores
- Weekly visits to the satellite (Central Kitchen)
- Follow up the stocks level in W/H
- Fully Responsible of purchasing food item from suppliers
- Daily attending in the stores according to the schedule.
- Weekly meeting with the Ops managers and Store manager on the field.
- Weekly Shop Ops and QiSCiM to one of the stores, one Training audit to all store’s quarterly bases.
- Follow up the weekly and monthly inventories
- Look after the maintenance issues in the stores to be done within time frame

- Increase the sales above the budget for the store
- Fully responsible to the Training part of the new hiring managers
- Maintain the food cost within 31%
- Following monthly P&L for all stores
- Updating data and Recipe in Pixel Point system
- Maintain the labor cost 10-11%.
- Monthly schedule to be presented to the Ops mgr.
- Monthly plan with goals and objectives to be presented to Ops Mgr.
- Sharing the marketing plan with trading area
- Fully responsible about the QSC and implementing of the BF standards in the stores
- Follow up the stocks level in the store
- Fully Responsible of purchasing food item from suppliers
- Daily attending in the stores according to the schedule
- Weekly meeting with the managers in
- Weekly Shop Ops and QiSCiM to the store, one Training audit quarterly bases.
- Follow up the weekly and monthly inventories
- Look after the maintenance issues in the stores to be done within time frame

- Increase the sales above the budget for three units
- Fully responsible to the Training part of the new hiring managers
- Following monthly P&L for all stores
- Updating data and Recipe in Pixel Point system
- Monthly schedule to be presented to the Ops mgr.
- Monthly plan with goals and objectives to be presented to Ops Mgr.
- Sharing the marketing plan with Marketing coordinator and top management.
- Fully responsible about the QSC and implementing of the BF standards in all stores
- Weekly visits to the satellite (Central Kitchen)
- Follow up the stocks level in W/H
- Fully Responsible of purchasing food item from suppliers
- Daily attending in the stores according to the schedule..
- Weekly meeting with the Ops managers and Store manager on the field.
- Follow up the weekly and monthly inventories
- Look after the maintenance issues in the stores to be done within time frame

- Increase the sales above the budget for three units
- Fully responsible to the Training part of the new hiring managers
- Maintain the food cost within 31%
- Following monthly P&L for all stores
- Updating data and Recipe in Pixel Point system
- Maintain the labor cost 10-11%.
- Monthly schedule to be presented to the Ops mgr.
- Monthly plan with goals and objectives to be presented to Ops Mgr.
- Sharing the marketing plan with Marketing coordinator and top management.
- Fully responsible about the QSC and implementing of the BF standards in all stores
- Weekly visits to the satellite (Central Kitchen)
- Follow up the stocks level in W/H
- Fully Responsible of purchasing food item from suppliers
- Daily attending in the stores according to the schedule..
- Weekly meeting with the Ops managers and Store manager on the field.
- Weekly Shop Ops and QiSCiM to one of the stores, one Training audit to all stores quarterly bases.
- Follow up the weekly and monthly inventories
- Look after the maintenance issues in the stores to be done within time frame

- Creating Full menus (Breakfast, Lunch & Dinner)
- Starting from scratch
- Solving customer issues
- Managing employees
- Solving customer issues
- Assistant managers delegate work assignments
- Train new associates
- Create work schedules
- Monitor and evaluate employee performances
- Motivate staff members
- Monitoring monthly inventory
- Ordering supplies & managing deliveries,
- Meeting health and safety regulations, and organizing promotions
- To guarantee customer satisfaction
- Assistant managers handle complaints and ensure customers enjoy a quality dining experience
- Handling the shift
- Handling Weekly Schedule
- Controlling Food Cost within 30% .

- Solving customer issues
- Managing employees
- Solving customer issues
- Assistant managers delegate work assignments
- Train new associates
- Create work schedules
- Monitor and evaluate employee performances
- Motivate staff members
- Monitoring monthly inventory
- Ordering supplies & managing deliveries,
- Meeting health and safety regulations, and organizing promotions
- To guarantee customer satisfaction
- Assistant managers handle complaints and ensure customers enjoy a quality dining experience
- Handling the shift
- Handling Weekly Schedule
- Controlling Food Cost within 30% .

* Increasing Sales
* QSC controlling
* Fully understood of inventory
* Cash controller.
* Handling/monitoring Shift.
* Ordering/in store inventory.
* Dealing with customer.
* Training and development staff.

- Creating New Salad & Appetizers
- Fully Understanding of orientally food
- Fully responsible of preparation
- Helping Chef for recipes & ingredients