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samer yousssef, Receptionist

samer yousssef

Receptionist·Semiramis Intercontinental

Egypt

Bachelor's degree, Business Administration Finance

Work experience

Total years of experience: 1 years, 6 months

Receptionist

March 2016 - June 2017

Semiramis Intercontinental

Cairo, Egypt

March 2016 - June 2017

FO.Agent) March 2016

•Responsible for Handling Guests Problems.
•1 year Experience till Present . It’s My Current Job.
•Working Under Pressure.
•Handling Groups Upon the Check - In and Check - Out time.
•Contacting With Travel Agencies For Solving Guests Problems.
•Handling Mails.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

HR management

June 2010 - July 2010

Misr Iran Bank

Cairo, Egypt

June 2010 - July 2010

Retail Banking July 2010
•Learning side by side with senior branch customer service officers, monitoring accounts opening, the selling process,
•Answer client questions and inquiries,
•Provide first point of contact for customers,
•Offer bank products to potential customers,
•Learning side by side with senior branch customer service officers, monitoring accounts opening, the selling process, accessing bank systems.
Company industry:
Banking
Job role:
Human Resources and Recruitment

Leader

-

Bank Audi

Egypt

-

In Handling Mails and co-ordinating With team
Company industry:
Banking
Job role:
Customer Service and Call Center

Assistant

-

-

For 2 years 2010 -2012 as Temparory Job while studying In University.
Job role:
Administration

Education

future university in egypt

January 2013

January 2013

Bachelor's degree, Business Administration Finance

Egypt

Skills

Accounting
Expert
Accounting
Expert
Charter Schools
Expert
Charter Schools
Expert
Receptionist
Expert
Receptionist
Expert
A+ CERTIFIED
Beginner
A+ CERTIFIED
Beginner
BANKING
Beginner
BANKING
Beginner
C
Beginner
C
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
FOCUS
Beginner
FOCUS
Beginner
FUTURES
Beginner
FUTURES
Beginner
INTERNET SOFTWARE
Beginner
INTERNET SOFTWARE
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
Accounting
Expert
Accounting
Expert
Charter Schools
Expert
Charter Schools
Expert
Receptionist
Expert
Receptionist
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
principles of marketing
future university
Apr 2010