Samer Zeyadeh

- Managing key accounts in the Kingdom of Saudi Arabia
- Account Planning
- Funnel Management
- Creation and Maintenance of opportunities
- Selling NCR solutions including (ATMs, Kiosks, Financial Software, Security Software, ATM Monitoring Solution, Professional Services, Managed Services and Consultancy
Services)
- Offer and Present NCR products and services to the customers
- Handle and resolve customer issues and the challenges to achieve customer satisfaction
- Project Coordination, Planning and Management.
- Assists the project managers in implementing innovative industry and horizontal solutions to the client.
- Supporting the sales cycle and the customer lifecycle.
- Designs and implements available products and solutions.
- Analyzes the client’s business at a functional or technical level.
- Contributes to project recommendations.
- Works with Business partners to identify, gather, prioritize and incorporate business requirements into the solution.
- Account team management
- Solution demonstration and presentation

Managed a large scaled project (Electronic Image-Base Cheque Clearing System
"eCheck Project") in Kingdom of Saudi Arabia "As a Technical Manager".
• Managed the implementation of the pilot phase of the eCheck project and installed NCR
applications in the Saudi Monetary Agency, SAMA Bank, Al Rajhi Bank and SAMBA. This
includes Database installation, Database creation and Database parameterization.
• Implemented check processing project at National Bank of Kuwait - Jeddah.
• Presented NCR eCheck solution to most of the Saudi banks which was the key to win
the project in majority of Saudi banks
• Prepared technical documents related to the eCheck project (SRS and SOW).
• Replied most of the RFPs received from the Saudi banks.
• Managed different POCs in Saudi.
• Played a major role in winning most of the Saudi banks to provide an eCheck solution.

Leading a team to develop and deliver the LocalHajj Project.
• Leading and training the support and the service desk team.
• Playing a major role in the Umrah project.
• Doing various development and support activities in Hajj and Umrah projects.
• Doing various support activities in MOI and ePayment projects.
• Operating and managing ePayment system with Saudi British Bank.
• QA and application testing.
• Good experience in supporting and maintaining Middleware solutions.
• Products and software installation and configuration.
• Designing and configuring a development and a testing environment in all projects.
• Database Administration.

Worked as a Deputy Branch Manager for Qatar offices.
• Licensing ProgressSoft Software and offering ProgressSoft Services.
• Deliver and implement all ProgressSoft products.
• Installation, parameterization of software and training users to ensure a user welldeveloped
quality works.
• Demonstrate and present all ProgressSoft products.
• Support through Telephone lines, Fax, Email, and Site Visits to all customers all over
Middle East and North Africa.
• Technical analysis of the project requirements.

Deliver and implement all ProgressSoft products.
• Installation, parameterization of software and training users to ensure a user welldeveloped
quality works.
• Demonstrate and present all ProgressSoft products.
• Support through Telephone lines, Fax, Email, and Site Visits to all customers all over
Middle East and North Africa.
• Technical analysis of the project requirements.
• ProgressSoft offices LAN administration.