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شكراً لك، تم إرسال بلاغك وسيتم مراجعته قريباً.
Samer Francy, Director of Data & AI

Samer Francy

Director of Data & AI·Earthlink

العراق

ماجستير, Artificial Intelligence

الخبرة العملية

مجموع سنوات الخبرة: 26 سنوات, 6 أشهر

Director of Data & AI

يناير 2024 - حتى الآن

Earthlink

بغداد، العراق

يناير 2024 - حتى الآن

• Established and led enterprise-wide Data & AI function, defining strategy and roadmap for AI-driven
transformation
• Built, recruited, and led cross-functional teams of 20+ professionals across AI engineering, data
engineering, and analytics, including talent development and capability building
• Designed and deployed high-impact AI solutions delivering measurable business outcomes:
◦ Detected ~$10M fraud and implemented prevention mechanisms (Audit Tool)
◦ Reduced customer churn by 50% through predictive modelling
◦ Increased user engagement by 50% via content recommendation systems
◦ Reduced call centre Average Handling Time (AHT) by 10% using AI Assistant
◦ Saved $200K annually and expanded call evaluation coverage from 3% to 100% (Auto
Evaluator)
◦ Saved $250K annually through intelligent content filtering (Family Filter)
◦ Reduced AI agent development time from 2 weeks to 2 hours via Agentic Framework
◦ Optimised AI infrastructure costs by leveraging open-source technologies and on
premise LLM deployment, while maintaining performance and scalability
• Implemented scalable MLOps pipelines enabling efficient model deployment, monitoring, and
governance
• Introduced enterprise data governance framework improving data quality, compliance, and
accessibility
• Delivered 100+ monthly actionable insights through advanced analytics and BI platforms supporting
executive decision-making.
مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
تكنولوجيا المعلومات

AI Products Manager

يناير 2024 - حتى الآن

Productive AI

اربيل، العراق •عن بُعد

يناير 2024 - حتى الآن

• Led end-to-end lifecycle of AI products from concept to deployment
• Defined product strategy aligned with market needs and emerging AI trends
• Collaborated with engineering and data science teams to deliver scalable AI solutions
• Drove customer-centric development through user research and feedback loops.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Enterprise Business Head Unit

يناير 2022 - يناير 2024

High Tech

اربيل، العراق

يناير 2022 - يناير 2024

• Directed strategic development and sales of ICT and AI-enabled solutions
• Managed full sales lifecycle including solution design, proposals, and contract negotiations
• Led cross-functional teams to deliver integrated enterprise solutions
• Built long-term client relationships and expanded market presence.
مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
تكنولوجيا المعلومات

Account Manager/Country Manager

يناير 2014 - يناير 2022

FranklinCovey Middle East

اربيل، العراق

يناير 2014 - يناير 2022

• Led business strategy and key account growth in Iraq market, managing P&L and revenue
expansion
• Built and managed enterprise client relationships across public and private sectors
• Directed sales pipeline, contract negotiations, and large-scale proposal development
• Delivered strategic consulting engagements focused on organizational performance and
transformation
مجال الشركة:
خدمات الاستشارات التجارية

Director, Delivery Management

يناير 2012 - يناير 2014

Huawei Technologies Co. Ltd.

السليمانية، العراق

يناير 2012 - يناير 2014

• Led large-scale telecom programmes with multi-million-dollar budgets
• Managed teams of 35+ project and contract managers
• Oversaw end-to-end delivery, including planning, execution, and customer engagement
• Improved operational efficiency and delivery performance across multiple projects
مجال الشركة:
الاتصالات والشبكات

Senior Leadership Roles

يناير 2005 - يناير 2012

Huawei Technologies Co. Ltd.

السليمانية، العراق

يناير 2005 - يناير 2012

• Held multiple leadership roles across service delivery, PMO, and software operations
• Managed large teams (up to 300 staff) and complex telecom infrastructure programmes
• Delivered high-value projects across Middle East markets
مجال الشركة:
الاتصالات والشبكات

Software Developer

يناير 2000 - يناير 2005

Diwan Co. and Others

بغداد، العراق

يناير 2000 - يناير 2005

• Developed enterprise software applications and telecom systems
• Progressed into leadership roles through strong technical and delivery performance
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

University Of Bath

أبريل 2024

أبريل 2024

ماجستير، Artificial Intelligence

بريطانيا العظمى

Baghdad University

يناير 2000

يناير 2000

بكالوريوس، Computer Engineering

العراق

Skills

Sales

Expert

Team Building

Expert

Pre-Sales and Bidding

Expert

Customer Relationship

Expert

Pricing

Expert

Presentation

Expert

CRM

Expert

Business/Financial Planning

Expert

Competition Analysis

Expert

Project Rollout

Expert

Telecommunications

Expert

Accounting

Intermediate

Sales

Expert

IT Sales

Expert

B2B Sales

Expert

Business Management

Expert

Project Management

Expert

HR

Intermediate

CUSTOMER SATISFACTION

Expert

BUSINESS DEVELOPMENT

Intermediate

AGILE PROJECT MANAGEMENT

Intermediate

ARTIFICIAL INTELLIGENCE

Intermediate

MLOPS MACHINE LEARNING OPERATIONS

Intermediate

STRATEGIC PLANNING

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

ORGANIZATIONAL AWARENESS

Intermediate

COMPUTER PROGRAMMING

Intermediate

PYTHON PROGRAMMING LANGUAGE

Intermediate

ANALYTICAL SKILLS

Intermediate

Marketing

Intermediate

NEGOTIATION

Expert

MANAGEMENT

Expert

PLANNING

Expert

RESEARCH

Expert

PRESENTATIONS

Expert

OPERATING SYSTEMS

Expert

CUSTOMER EXPERIENCE

Expert

BIDDING

Expert

ICT Products and Services Delivery

Expert

Training

Expert

Project Budgeting and P&L

Expert

Risk Management

Expert

Project Management

Expert

Contract Terms

Expert

Change Management

Expert

P&L Management

Expert

Procurement

Expert

Professional Services Sales

Expert

Telecommunications Engineering

Expert

Managed Services

Expert

Professional Services

Expert

Contract Management

Expert

Outsourcing

Expert

Organization Management

Expert

Recruitment

Expert

Quality Management

Intermediate

Key Account Management

Expert

Inventory Management

Intermediate

Supply Chain

Intermediate

Programming (Python)

Expert

Problem Analysis

Expert

AI Models Development

Expert

Machine Learning

Expert

Mathematics

Expert

Natural Language Processing (NLP)

Expert

Robotics and Machine Vision

Expert

Research Skills

Expert

Ethical Considerations

Expert

Probability and Statistics

Expert

Backpropagation

Expert

Reinforcement Learning

Expert

Convolutional Neural Networks

Expert

Search Algorithms

Expert

Classification Algorithms

Expert

Model Compression Techniques

Expert

IT Sales

Expert

B2B Sales

Expert

Business Management

Expert

CONFLICT MANAGEMENT

Intermediate

DATA ENGINEERING

Intermediate

DATA STRATEGY

Intermediate

DIGITAL TRANSFORMATION

Intermediate

MSC SOFTWARE

Intermediate

RESULTS FOCUSED

Intermediate

RETURN ON INVESTMENT

Intermediate

اللغات

الانجليزية

متمرّس

العربية

متمرّس

العضويات

PMI

Member

November 2013

Sales & Marketing Executives International

member

November 2015

التدريب و الشهادات

الشهادات
Finetuning Large Language Models
Managing Machine Learning Projects
AI Security & Governance
AI Product Management
AWS Certified Solutions Architect
PMP® – Project Management Professional
Amazon Web Services - Certified Solutions Architect
Feb 2017
CSE® - Certified Sales Executive
Nov 2015
Successful Negotiation: Essential Strategies and Skills
Dec 2015
PMP® - Project Management Professional
Sep 2013
التدريب
Find Out Why (The Jobe to Be Done Theory)
FranklinCovey
Helping Clients Succeed
FranklinCovey
The 4 Disciplines of Execution
FranklinCovey
Leading at the Speed of Trust
FranklinCovey
The 4 Roles of Leadership
FranklinCovey
The 7 Habits of Highly Effective People
FranklinCovey
Key Account Management
Linkedin
May 2019

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