Samer Issa, CARRIER ENTERPRISE BUSINESS ACCOUNT MANAGER

Samer Issa

CARRIER ENTERPRISE BUSINESS ACCOUNT MANAGER

Samsung Electronics

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer System Engineering
Experience
22 years, 11 Months

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Work Experience

Total years of experience :22 years, 11 Months

CARRIER ENTERPRISE BUSINESS ACCOUNT MANAGER at Samsung Electronics
  • United Arab Emirates - Dubai
  • My current job since April 2015

Responsible for partnerships & alliances with mobile carrier on Samsung's mobility products offerings and KNOX, Samsung’s enterprise-level cloud security & device manageability solutions .
Key Accomplishments:
- Effective targeting of mobile operator sales prospects, and account management of existing strategic accounts. Headed sales & marketing activities for Samsung Mobility products & cloud device management solutions.
- Directed, managed and set goals & targets to expand Samsung mobility market share and revenue within operator strategic accounts, increase Samsung Enterprise mobility market share from 13% to 45% in sales in 2016.
- Directed, managed and innovated operator enterprise model by bringing value-added proposition with Samsung mobility solutions.
- Manage +$5M target with mobile carrier includes Samsung mobility products and security solutions, KNOX, and over achieved yearly.
- Led and managed sales pipeline and delivering weekly sales forecasts of mobile operator.
- Directed and managed various knowledge transfer activities, support technical product training and information to channel partners & key SMB accounts of carrier
- Directed and managed to close multi-million dollar deals, including positioning solutions, developing comprehensive pricing and commercial strategies, and negotiating contracts

Key Account Manager - UAE at Samsung Gulf Electronics
  • United Arab Emirates - Dubai
  • My current job since February 2013

Prospected and acquired new enterprise accounts, and generated new leads while developing comprehensive and strategic plans for designated key accounts, including account set up and ongoing customer/ after sales support.
Key Accomplishments:
- Contributed to significant increase of Samsung Mobility products (Mobiles and Tablets) market share to 20% in Enterprise Business Sector
- Negotiated and won contracts for strategic enterprise accounts in public/private sectors with target of $10M
- Led negotiation and signed with strategic enterprise businesses entities worth of $45M for 3 years covering Samsung (products, solutions, services, consumables)
- Negotiated and won a major Education entity in Sharjah worth $35M for Samsung Smart Education products & solutions.
- Surpassed assigned sales target across all Samsung products portfolio (Mobile, Tablets, Printers, Monitors, & LFD - Large Format Displays).
- Several Employee of the Month recipient and Sales Recognitions.

Enterprise Sales Manager at Samsung
  • United Arab Emirates - Dubai
  • June 2014 to April 2015

Responsible for maintaining & enhancing existing strategic enterprise accounts in government
and banking sectors, and generate new accounts around new and innovative concepts
Key Accomplishments:
• Responsible for +$10M target and over achieved.
• Led negotiation and signed with Global Transport account worth of $5M for IoT Enterprise
Business with Samsung Mobility products and Samsung Security KNOX solutions.
• Led negotiation and signed with Local Government entity worth of $30M for IoT Enterprise
Business with Samsung Mobility products, Samsung Security KNOX solutions, and
Samsung Smart Signage Display.
• Cultivated strategic alliances/ relationships with government sectors to present Samsung
products & solutions, resulting in increasing sales by 12% annually.
• Won an award for major Smart Cities projects worth $35M for Samsung products & solutions

Senior Business Development Manager at Advanced Micro Devices - AMD
  • United Arab Emirates - Dubai
  • September 2009 to January 2013

Devised and executed a strategy to significantly increase AMD’s market share
Key Accomplishments:
- Led negotiation and signed with Local Government entity worth of $5M for AMD servers and workstations.
- Successfully positioned and implemented many server infrastructure technologies including virtualization, power distribution and server deployments.
Initiated, developed and implemented plans to enhance AMD products awareness and promote AMD’s value proposition.
- Developed comprehensive plan for designated key accounts that included account management of new/existing enterprise accounts in GCC.
- Cultivated strategic alliances/ relationships with PC manufacturers (OEM) to present AMD enterprise business based PC & Servers, resulting in increasing sales by 17% annually.
- Established and maintained high-level, meaningful relationships with channel partners in Middle East region.

Co-Founder at Nawaiya
  • United Arab Emirates - Dubai
  • November 2003 to August 2009

Conceptualized and co-launched business partnership with accountabilities including strategic direction, tactical planning and daily supervision of sales, marketing, business/ product development and personnel administration.
Key Accomplishments:
- Established and maintained key relationships with telecom operator executives, Government officials and Enterprise, Consumer and Distribution Channels. - - - ---- Achieved over $5M of NAWAIYA (products, solutions) sales yearly
Led large scale strategic sales and marketing planning for NAWAIYA branding to introduce NAWAIYA Ultra Mobile, PC device, and the ILM, in MEA and Africa. Via varieties of marketing channels
- Expanded NAWAIYA market share from zero to 25% in Enterprise and Consumer channels in MEA and Africa through intelligent business planning, sales and marketing while concurrently master planning employee relations, vendors and suppliers, overcoming adversity and challenges.

Hardware Design Engineering at Broadcom Corp.
  • United States
  • January 2001 to March 2003

• Applied proprietary technologies and advanced design methodologies, to design, develop, and simulate standard-cell design
• Worked on standard cell DRC using Diva, and LVS using Hercules
• Utilized Cadence tools and HSPICE simulator

Education

Bachelor's degree, Computer System Engineering
  • at Arizona State University
  • December 2002

Computer System Engineering

Specialties & Skills

Key Account Management
Business Development
Direct Sales
Product Management
Business Analysis
Build Business Relations
Professional Presented

Languages

English
Expert
Arabic
Expert