sami Akhtar

▸ Oversaw end-to-end food safety compliance across multiple outlets, ensuring adherence to
UAE regulatory standards and HACCP protocols.
▸ Conducted scheduled and surprise hygiene inspections; identified non-conformances and
implemented corrective action plans.
▸ Designed and delivered staff training programs on food handling, contamination prevention,
and sanitation procedures.
▸ Maintained comprehensive HACCP documentation, audit logs, and food safety records for
regulatory review.
▸ Coordinated with kitchen management and operations teams to embed a proactive food
safety culture.

▸ Managed daily front-of-house and back-of-house restaurant operations, ensuring smooth
service delivery and guest satisfaction.
▸ Supervised, scheduled, and performance-reviewed a team of 15+ service staff; identified
training needs and coached underperformers.
▸ Monitored food safety and hygiene compliance in kitchen and dining areas; enforced brand
standards consistently.
▸ Handled guest complaints with professionalism, achieving measurable improvement in
customer satisfaction scores.
▸ Assisted in inventory control, stock ordering, and waste reduction initiatives to optimize
operational costs.

▸ Executed systematic food safety and hygiene inspections across restaurant outlets in
compliance with Saudi food authority (SFDA) regulations.
▸ Monitored kitchen cleanliness, storage conditions, temperature control, and food handling
procedures.
▸ Ensured all staff adhered to health and safety legislation; reported violations and
recommended remedial action.
▸ Collaborated with outlet managers to resolve recurring hygiene issues and implement
sustainable compliance solutions.