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تم إلغاء حظر المستخدم بنجاح
Sami Hatoum, Operations & Performance Consultant (Independent)

Sami Hatoum

Operations & Performance Consultant (Independent)·Self-Employed

لبنان

بكالوريوس, International Business (with Minor in Clinical Psychology)

الخبرة العملية

مجموع سنوات الخبرة: 11 سنوات, 11 أشهر

Operations & Performance Consultant (Independent)

سبتمبر 2025 - حتى الآن

Self-Employed

زحلة، لبنان •عن بُعد

سبتمبر 2025 - حتى الآن

- Provided advisory support on operations management, performance systems, and execution governance
- Designed KPI frameworks, dashboards, and reporting systems to enhance operational visibility and decision-making
- Optimized workflows and planning structures across multi-functional operations
- Developed SOPs and operational tools to improve efficiency, resource utilization, and execution control
- Strengthened governance frameworks, internal controls, and performance tracking mechanisms
مجال الشركة:
الاستشارات الإدارية
الدور الوظيفي:
استشارات

Senior Operations Manager (Program Delivery)

ديسمبر 2020 - أغسطس 2025

Large-Scale International Organization

زحلة، لبنان

ديسمبر 2020 - أغسطس 2025

- Led delivery of a multi-million operational portfolio across 12+ concurrent workstreams in high-pressure environments
- Managed cross-functional operations including planning, logistics, reporting, and partner coordination to ensure aligned execution
- Designed and implemented KPI and performance systems, increasing operational throughput by 47% and expanding service coverage by 18%
- Rebuilt executive reporting frameworks, reducing reporting cycle time by over 50% and improving decision-making accuracy
- Strengthened governance, risk tracking, and execution control across multi-stakeholder operations
- Supported senior leadership with forecasting, performance analysis, and decision-ready reporting
مجال الشركة:
مكاتب إدارة الشركات
الدور الوظيفي:
الإدارة

Operations & Program Manager

يناير 2020 - ديسمبر 2020

Large-Scale International Organization

بيروت، لبنان

يناير 2020 - ديسمبر 2020

- Managed program operations, planning, and delivery coordination across multiple initiatives in complex environments
- Coordinated cross-functional activities to ensure aligned execution, partner delivery, and operational performance
- Implemented performance tracking and reporting systems managing over 2, 000 operational records
- Produced executive-level reports to support decision-making and enhance operational visibility
- Optimized planning and reporting workflows to improve execution efficiency and coordination
- Expanded operational partnerships by 41%, increasing delivery capacity and organizational reach
مجال الشركة:
الاستشارات الإدارية
الدور الوظيفي:
الإدارة

Operations & Planning Manager

يوليو 2018 - ديسمبر 2019

Large-Scale International Organization

زحلة، لبنان

يوليو 2018 - ديسمبر 2019

- Led operational planning and coordination across 10 locations, ensuring aligned execution and resource allocation
- Supported program delivery through structured planning, cross-location coordination, and performance alignment
- Improved workflows, reporting processes, and coordination mechanisms to enhance efficiency and predictability
- Strengthened operational visibility and delivery consistency through structured planning and tracking systems
- Coordinated with field teams and stakeholders to resolve bottlenecks and ensure timely execution
مجال الشركة:
الاستشارات الإدارية
الدور الوظيفي:
الإدارة

Senior Budgeting & Planning Officer

يوليو 2017 - يونيو 2018

Large-Scale International Organization

زحلة، لبنان

يوليو 2017 - يونيو 2018

- Managed budgeting, forecasting, and financial planning aligned with operational delivery and program priorities
- Conducted variance analysis and cost optimization, reducing implementation costs by 16%
- Strengthened financial tracking, reporting, and compliance processes to support accurate decision-making
- Supported budget planning and resource allocation aligned with operational needs and delivery targets
- Coordinated with operations teams to ensure financial plans supported execution timelines and performance targets
مجال الشركة:
الاستشارات الإدارية
الدور الوظيفي:
الإدارة

Operations & Logistics Supervisor

يوليو 2014 - يونيو 2017

Abudawood Group

الرياض، المملكة العربية السعودية

يوليو 2014 - يونيو 2017

- Managed logistics operations, planning, and performance tracking for a 1, 500-vehicle distribution fleet
- Optimized routing and scheduling, reducing overnight transportation costs by 95%
- Improved warehouse throughput by 17% and reduced operational waste by 8% through process optimization
- Monitored KPIs, utilization rates, and service performance to enhance cost control and delivery efficiency
- Coordinated with suppliers and clients to ensure service continuity and operational alignment
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
النقل والخدمات اللوجستية

التعليم

Lebanese American University

يونيو 2014

يونيو 2014

بكالوريوس، International Business (with Minor in Clinical Psychology)

لبنان

المعدل التراكمي (نقاط): 3.68 من 4

المعدل التراكمي (نقاط): 3.68 من 4

Graduated with Distinction in International Business, with a Minor in Clinical Psychology. GPA 3.68/4.00. Key coursework included Strategic Management, Operations Management, Project Planning, and International Trade. Actively participated in academic and extracurricular projects focused on business process optimization, cross-cultural management, and data analysis.
عرض المرفق

Skills

workflow optimization
Expert
workflow optimization
Expert
Stakeholder Engagement
Expert
Stakeholder Engagement
Expert
Operational Efficiency
Expert
Operational Efficiency
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Project Lifecycle Management
Expert
Project Lifecycle Management
Expert
Operations Management
Expert
Operations Management
Expert
Operational Strategy
Expert
Operational Strategy
Expert
Operational Excellence
Expert
Operational Excellence
Expert
Logistics & Procurement
Expert
Logistics & Procurement
Expert
Fleet Management
Intermediate
Fleet Management
Intermediate
Administration & Facilities Management
Intermediate
Administration & Facilities Management
Intermediate
Vendor & Supplier Management
Expert
Vendor & Supplier Management
Expert
Internal Controls
Expert
Internal Controls
Expert
Compliance & Audit Readiness
Intermediate
Compliance & Audit Readiness
Intermediate
Operational Risk Management
Expert
Operational Risk Management
Expert
Cross-Functional Coordination
Expert
Cross-Functional Coordination
Expert
Executive Reporting
Expert
Executive Reporting
Expert
Process Optimization
Expert
Process Optimization
Expert
Project Governance
Expert
Project Governance
Expert
Performance Management
Expert
Performance Management
Expert
KPI Development & Monitoring
Expert
KPI Development & Monitoring
Expert
Performance Reporting
Expert
Performance Reporting
Expert
Forecasting
Expert
Forecasting
Expert
Variance Analysis
Expert
Variance Analysis
Expert
Resource Management
Expert
Resource Management
Expert
Budget Planning & Cost Control
Expert
Budget Planning & Cost Control
Expert
Team Leadership & Coordination
Expert
Team Leadership & Coordination
Expert
Stakeholder Management
Expert
Stakeholder Management
Expert
Operational Planning
Expert
Operational Planning
Expert
Program Management
Expert
Program Management
Expert
Business Operations
Expert
Business Operations
Expert
Project Management
Expert
Project Management
Expert
PMO (Project Management Office)
Expert
PMO (Project Management Office)
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Cost Optimization
Expert
Cost Optimization
Expert
Supply Chain Operations
Intermediate
Supply Chain Operations
Intermediate
Capacity Planning
Expert
Capacity Planning
Expert
Operations Transformation
Expert
Operations Transformation
Expert

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