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Sami  Al Shammari, Administration Supervisor

Sami Al Shammari

Administration Supervisor·ACICO Group

Kuwait

Bachelor's degree, Information Technology and Computing

Work experience

Total years of experience: 23 years, 2 months

Administration Supervisor

December 2023 - Present

ACICO Group

Sharq, Kuwait

December 2023 - Present

Plans & Procedure development:

• Bestowing strategic leadership and direction to policies and practices to effectively balance the needs of employees with goals. Developing the HR-Admin organization's department's activities and structure by planning HR policies, programs, and procedures.

• Acting as a point of contact between the departments of the company & the suppliers based on business and operational requirements.

• Well versed with employees with organizational policies & procedures and other statutory regulations for implementing the same in day-to-day business transactions.

• Involving in end-to-end management of incentives and allowances for new employees based on organizational policies and procedures.
Purchase Orders

• Accountable for updating purchase orders through Microsoft Dynamics and inform accounting department to issue checks to suppliers.

General Administration

• Supporting the development & implementation of administration initiatives.

• Providing counseling on policies and procedures. Managing day-to-day administrative aspects of the organization aimed at maintaining seamless operations and rendering superior quality service. Providing administrative support for HR executives.

• Organizing, compiling, updating company personnel records and documentation.

Government Services

• Processing all procure of Employees residency like (Renewal - Transfer - Cancel - Issue new visas (commercial and personal visas))

• Provides a weekly report about the status of the company license.

• Coordinates with the team to finish all procedures of renewal of company license and change if required.

• Follow-up with employees (resigned or whose services have been terminated) regarding their residency status.

• Follow up on the financial custody of Admin Department, in order to ensure the progress of work without delay.

• Follow up with the team on the renewal and transfer of company-owned vehicle registrations

• Follow up with the team on the technical inspection of vehicles at the Ministry of Interior

Office Operations & Procedures

• Maintaining office services by organizing office operations & procedures, managing correspondence and designing filing systems; interacting with telecommunications companies, car rental companies, travel companies, fuel companies as well as vendors catering to office supplies and services.

• Entrusting with the overall accountability of following up with drivers to ensure delivery of daily emails and managing kitchen workers to ensure serving of best cuisine to the guests. Managing cleaning contracts and follow-up cleaning work.

Leadership Management:

• Providing leadership and guidance on defined strategies, policies, and programs.

• Coaching and developing leaders, managers, and critical talent to ensure success in their roles.

• Coordinating with marketing department and the finance department to follow up on necessary expenses

Company industry:
Construction & Building
Job role:
Administration

HR-Admin Officer

January 2017 - Present

ACICO Group

Al Kuwait, Kuwait

I found this job using Bayt.com

January 2017 - Present

• Achievements: Accomplished a saving of 6000 KD yearly for all administration expenses; achieved a saving of 8000 KD annually for hiring staff; achieved making system to keeping all custody of employees; achieved for making electronic archive.
• Strategically direct HR policies to balance employee needs with organizational goals.
• Develop HR-Admin department activities and structure by planning HR policies and procedures.
• Act as a liaison between company departments and suppliers.
• Ensure compliance with organizational policies and procedures, and statutory regulations.
• Manage incentives and allowances for new employees.
• Manages day-to-day administrative aspects of the organization.
• Provides administrative support for HR executives.
• Organizes, compiles, and updates company personnel records and documentation.
• Process all employee residency-related procedures.
• Follow up with employees (resigned or terminated) regarding their residency status.
• Maintains office services, organizes office operations, manages correspondence, designs filing
• systems, and interacts with vendors.

Company industry:
Construction & Building
Job role:
Administration

Executive Secretary

January 2015 - January 2017

Helping Patient Fund

Al Farawaniyah, Kuwait

January 2015 - January 2017

Career Graph:
• Executive Secretary (Jan 2015 - Jan 2017)
• Secretary (Oct 2009 - Oct 2011)
• Receptionist (Sep 2008 - Oct 2009)

Highlights:
• Successfully implemented various process improvement initiatives to expedite administrative functions, processing invoices and disbursing payments as well as ensure electronic archival of files.
• Significant contributor in obtaining Quality Management Certificate ISO 9001 V20154 for the organization.

Company industry:
Other Healthcare Services
Job role:
Secretarial

Part time Supervisor

November 2005 - December 2016

Al Mishkat Copy Center

Al Farawaniyah, Kuwait

November 2005 - December 2016

Highlights:
• Significant contributor to setting up and managing progress of the center.

Key Responsibilities:
• Managed shop and workflow control and type letters including scheduling, designing and updating data and print forms.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Support Services

Administrative Coordinator

October 2011 - January 2015

RSM Albazie & Co. for Auditing

Al Kuwait, Kuwait

October 2011 - January 2015

Highlights:
• Played key role in developing electronic library and foreign sources.

Key Responsibilities:
• Maintained seamless flow of communication from vendors, customers, applicants and other parties by screening calls and forwarding to the appropriate parties.
• Assisted the executive team in developing complex presentations, composing, preparing and distributing letters, memos, e-mail, meeting notices, and other related documents using Power Point and related Microsoft products.
• Collaborated with IT for organizing materials for meetings, presentations and training sessions based on business and operational requirements.
• Managed office correspondence related to incoming / outgoing (international) mails / courier to be dispatched to appropriate divisions. Maintained updated electronic library and foreign sources.
• Rendered support to the executive team by composing, preparing and distributing letters, memos, e-mail, meeting notices, and other related documents using advanced features of Microsoft Office.
• Coordinated accommodations, logistics and banquets for visitors, meetings and dinners aimed at enhancing client satisfaction by rendering superior quality service.
• Consolidated and evaluated employee data reports to be presented to the senior management for realigning policy decisions.
• Drafted and presented annual and quarterly report of the contracted companies with the audit office based on business and operational requirements.

Company industry:
Accounting
Job role:
Administration

Secretary

October 2009 - October 2011

Helping Patient Fund

Al Farawaniyah, Kuwait

October 2009 - October 2011

Key Responsibilities: As Executive Secretary / Secretary
• Assisted the head of office in implementing administrative and business controls pertaining to day to day operations based on statutory regulations.
• Focused on setting up and managing meetings between the General Manager with the medical companies as well as with supplier of medical drugs.
• Updated invoices received from suppliers in the accounting program and recorded the invoices numbers based on accounting and audit requirements.
• Ensured effective resolution of department's inquiries regarding the work of the Committee and fulfillment of requirements of quality management.
• Received visitors and guests for the General Manager and recorded complaints and requests from the visitors.
• Maintained and organized diaries; planned or scheduled appointments and meetings based on business as well as operational requirements.
• Liaised with facilities management for setting up meeting rooms with requisite infrastructure prior to scheduled meetings
• Updated records, compiled minutes of meetings and followed up with concerned stakeholders on progress of assigned projects.
• Drafted memos, external correspondence and reports based on requirements of the senior management. Generated and presented various status reports for senior management decision making.
• Managed office correspondence based on business as well as operational requirements. Prepared PowerPoint presentations for conferences, sales meeting, training workshops etc.

Company industry:
Other Healthcare Services
Job role:
Secretarial

Receptionist

September 2008 - October 2009

Helping Patient Fund

Al Farawaniyah, Kuwait

September 2008 - October 2009

As Receptionist
• Conducted general office duties such as ordering supplies, creating inventory lists, maintaining records, managing telephone records of staff, basic bookkeeping functions.
• Followed up on the committee's decisions between the Social Research Office and the Medical Office.
• Coordinated front desk activities related to receiving and routing visitors to concerned departments, managing telephone calls at board numbers.

Company industry:
Other Healthcare Services
Job role:
Administration

Data Entry

April 2003 - October 2007

Al Mishkat Copy Center

Al Farawaniyah, Kuwait

April 2003 - October 2007

Key Responsibilities:
• Managed shop and workflow control and type letters including scheduling, designing and updating data and print forms.

Company industry:
Administration Support Services
Job role:
Support Services

Education

Arab Open University

February 2014

February 2014

Bachelor's degree, Information Technology and Computing

Kuwait

GPA (point): 2.75 out of 4

GPA (point): 2.75 out of 4

Bachelor in Information Technology and Computing
View attachment

Skills

Project Management
Expert
Project Management
Expert
Web Development
Expert
Web Development
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Customer Service
Expert
Customer Service
Expert
Graphic Design
Expert
Graphic Design
Expert
Statutory Interpretation, Liaison & Coordination, HR Management
Expert
Statutory Interpretation, Liaison & Coordination, HR Management
Expert
Documentation & Reporting, Meeting Management, Logistics Coordination
Expert
Documentation & Reporting, Meeting Management, Logistics Coordination
Expert
Secretarial Practice, General Administration, Correspondence Management
Expert
Secretarial Practice, General Administration, Correspondence Management
Expert
Senior Management Interaction, Organization Representation, Policy Compliance
Expert
Senior Management Interaction, Organization Representation, Policy Compliance
Expert
Logistics
Expert
Logistics
Expert
Planning
Expert
Planning
Expert
Performance Management
Expert
Performance Management
Expert
Team Leadership
Expert
Team Leadership
Expert
Problem Solving
Expert
Problem Solving
Expert
Procurement
Expert
Procurement
Expert
Teamwork
Expert
Teamwork
Expert
Time Management
Expert
Time Management
Expert
Marketing
Expert
Marketing
Expert
Project Management
Expert
Project Management
Expert
Web Development
Expert
Web Development
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Customer Service
Expert
Customer Service
Expert
Graphic Design
Expert
Graphic Design
Expert

Languages

English
Expert
Arabic
Expert

Memberships

Project Management Institute, Kuwait (Member ID: 3268301)

Member

September 2016

Training and Certifications

Certifications
Certificate in Building and designing KPIS
Expert in Human Resource management Technology in the ERA of Artificial Intelligent
Certified Digital Marketing and Social Media Diploma
Certificate from the Patients Helping Fund Society for participating in community services activitie
Smart leadership to manage the pressures certificate 2016
Internal Audit Certificate - ISO 9001, Options Solutions, 2016

Training
Professional in Human Resources – International PHRi
Carizma
Dec 2019
Show credentials
Performance Management VS Appraisal
Inspire Training Kuwait
Jul 2020
Show credentials
Total Reward System, Salary Structure and Strategic
Inspire Training Kuwait
Aug 2020
Show credentials
Organize a ceremony honoring the patients’ outstanding children
2008
Organize a spring camp for the families benefitting from the fund of the Patients
Helping Fund Society, 2009
Organizing a ceremony held for the families benefitting from the fund of the Patients
Helping Fund Society, 2009
Training course certificate entitled “Communication Skills”
2009
Course in “Engineering Success” from the Social Development
Office of the Ministers Council, 2010
Training course certificate entitled “Time Management”
2013
Training course certificate entitled “Effective Administrative Skills”
2014
Training course certificate entitled Workplace Stress Management
2014
International Computer Driving License (ICDL)
2014
Certificate of effective communication skills
2016
A Leader's Influencing Toolkit Workshop
2016
Internal audit certificate according to ISO 9001 V2015
2016
Project Management Professional (PMP) Exam Preparation Course
Gust University, 2015
Certificate in (MATLAB) Language- American Society of Mechanical Engineers
College of Engineering and Petroleum, Kuwait University, 2013

Hobbies

  • Reading
    Work with program design and motion like "Photoshop – aftereffect – Adobe premiere; Search for scientific and professional educational resources and articles