Senior Compliance Officer
Arab Bank
Total years of experience :18 years, 6 Months
• Provide support functions with timely and meaningful analysis and advice in relation to compliance & AML inquiries, regulatory requirements, products and services implementation and regulatory change management including policies, procedures and processes.
• Manage the compliance relationship with the bank's support functions.
• Perform compliance and AML monitoring and testing over the activities in accordance with regulatory requirements.
• Assisting in developing a country or line of business specific compliance strategy to ensure ongoing compliance, consistent with applicable laws and regulations.
• Assisting in developing country or line of business specific procedures, in alignment with Head Office policies and guidelines.
• Assisting in developing compliance key risk indicators and other reports.
• Maintaining current understanding of Country Risks including regulatory requirements, Bank products, services, and customer types (e.g. Risk Control Matrix).
• Monitoring and assessing Compliance program effectiveness at a country or line of business level (e.g. Country Compliance Report, Compliance Self Assessment, and Stoplight Report).
• Ensuring continuous enhancement of awareness and knowledge of compliance guidelines and requirements through preparation and dissemination of compliance communications and education.
• Identifying opportunities for improvement, establish action plans, and lead initiatives to further strengthen the country or line of business compliance program.
• Assisting in reviewing new products and services to ensure that all regulatory rules and guidelines are reflected in the policies and procedures.
• Manage Arab Bank's Corporate Social Respnsibility program voluntary activities.
• Manage Arab Bank's Intranet site.
• Consistency of internal communication standards & guidelines functionally and in countries.
• Impact of / feedback on internal communications and employee events.
• Employee “buy-in” of CSR activities and their success.
• Employee satisfaction / usability of Intranet and internal newsletters / publications.
• Consistency of information and messages.
• Manage Internal Projects.
• Handle Social Media.
• Top sales performer for housing, personal and auto loans and credit card approvals.
• Provide quality customer care when overseeing client accounts and fielding questions from all bank clientele.
• Team leading and guidance for retail direct sales agents.
• Maintain strong client based relationships via quality customer service and personal touch for private individual banking clients.
• Meet quarterly company goals in terms of sales and bank revenue outlook
• Top sales performer for housing, personal and auto loans and credit card approvals.
• Provide quality customer care when overseeing client accounts and fielding questions from all bank clientele.
• Maintain strong client based relationships via quality customer service and personal touch for private individual banking clients.
• Meet quarterly company goals in terms of sales and bank revenue outlook
• Provide telecommunication services to clients on demand.