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sami masri, general manager

sami masri

general manager·burgermeister

Germany

Diploma, Hotel And Restaurant Management

Work experience

Total years of experience: 6 years, 4 months

general manager

February 2026 - Present

burgermeister

Essen, Germany

February 2026 - Present

Responsible for overseeing daily restaurant operations, managing staff, ensuring excellent customer service, controlling costs, and maintaining food quality and cleanliness standards. The General Manager leads the team to achieve sales goals, improve guest satisfaction, and ensure smooth and efficient operations.
Company industry:
Catering, Food Service, & Restaurant

general manager

June 2024 - November 2025

EL&N london

Duesseldorf, Germany

June 2024 - November 2025

Responsible for leading daily restaurant operations while delivering the premium guest experience and brand standards of EL&N. Oversees team management, customer service, sales performance, inventory control, and operational efficiency while ensuring a stylish, welcoming, and high-quality dining environment.
Company industry:
Catering, Food Service, & Restaurant

assistant general manager

January 2023 - March 2025

The Ash

Essen, Germany

January 2023 - March 2025

Supports the General Manager in overseeing daily restaurant operations, team leadership, guest satisfaction, and service quality. Assists with staff training, scheduling, inventory control, and ensuring smooth operations while maintaining THE ASH Steakhouse’s high hospitality and dining standards.
Company industry:
Catering, Food Service, & Restaurant

assistant manager

June 2021 - December 2022

l'osteria

Essen, Germany

June 2021 - December 2022

Supports daily restaurant operations by assisting with team supervision, customer service, staff coordination, and maintaining high service standards. Helps ensure smooth restaurant performance, guest satisfaction, and efficient operations in line with L’Osteria’s brand values and hospitality standards.
Company industry:
Catering, Food Service, & Restaurant

receptionist

July 2013 - December 2014

Ramada Hotel

Istanbul, Türkiye

July 2013 - December 2014

Responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and providing excellent customer service. Assisted guests with inquiries, coordinated front desk operations, and ensured a professional and friendly hospitality experience.
Company industry:
Hospitality & Accomodation

Education

Alice salmon

May 2021

May 2021

Diploma, Hotel And Restaurant Management

Germany

Skills

AMAZON TRANSLATE
Intermediate
AMAZON TRANSLATE
Intermediate
BUDGETING
Intermediate
BUDGETING
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
FOOD AND BEVERAGE MANAGEMENT
Intermediate
GASTRONOMY
Intermediate
GASTRONOMY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
SALES
Intermediate
SALES
Intermediate
STAFF MANAGEMENT
Intermediate
STAFF MANAGEMENT
Intermediate

Languages

German

Native Speaker

Arabic

Native Speaker

Training and Certifications

Certifications
General certificate of education
cerificate in management and leadership
certifacate of apprenticeship

Hobbies and interests

football