Sami Ouinnassi

Led sales strategies across the region, managing a team of 10+ to
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• achieve revenue growth. Developed B2B relationships and managed franchise agreements, ensuring brand consistency. Trained sales staff on best practices and customer service standards, exceeding sales targets by 15%.

Handled customer inquiries and scheduled appointments, ensuring a
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• seamless patient experience. Worked closely with healthcare professionals to improve service delivery and maintain patient satisfaction. Maintained clear communication between the clinic and patients to resolve concerns effectively.

Provided exceptional customer service, handling B2B inquiries and
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• resolving corporate client issues. Maintained high customer satisfaction through efficient issue resolution and proactive client communication. Managed customer interactions using CRM tools, ensuring accurate tracking and follow-ups.

Facilitated successful sales of motorcycles through social media
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• marketing and client engagement. Acted as a broker for international sales, gaining valuable negotiation and cross-cultural communication skills.