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Sami Ouinnassi, Region Manager

Sami Ouinnassi

Region Manager·SHARMAX Motors

United Arab Emirates

High school or equivalent, High school degree

Work experience

Total years of experience: 4 years, 10 months

Region Manager

January 2023 - April 2024

SHARMAX Motors

Dubai, United Arab Emirates

January 2023 - April 2024

Led sales strategies across the region, managing a team of 10+ to
•
•
• achieve revenue growth. Developed B2B relationships and managed franchise agreements, ensuring brand consistency. Trained sales staff on best practices and customer service standards, exceeding sales targets by 15%.
Company industry:
Automotive Dealership & Distributor

Customer Service Representative

February 2022 - May 2023

Prestige Smile Surge Clinic

Dubai, United Arab Emirates

February 2022 - May 2023

Handled customer inquiries and scheduled appointments, ensuring a
•
•
• seamless patient experience. Worked closely with healthcare professionals to improve service delivery and maintain patient satisfaction. Maintained clear communication between the clinic and patients to resolve concerns effectively.
Company industry:
Automotive Dealership & Distributor

Customer Service and B2B Agent

August 2021 - March 2023

Stations Corp

Dubai, United Arab Emirates

August 2021 - March 2023

Provided exceptional customer service, handling B2B inquiries and
•
•
• resolving corporate client issues. Maintained high customer satisfaction through efficient issue resolution and proactive client communication. Managed customer interactions using CRM tools, ensuring accurate tracking and follow-ups.
Company industry:
Sporting Goods

Online Freelancer Motorcycles Trader

January 2018 - January 2020

Moyza Canada LLC

Casablanca, Morocco

January 2018 - January 2020

Facilitated successful sales of motorcycles through social media
•
• marketing and client engagement. Acted as a broker for international sales, gaining valuable negotiation and cross-cultural communication skills.
Company industry:
Automotive Dealership & Distributor

Education

EL KHAWARIZMI HIGH SCHOOL

December 2017

December 2017

High school or equivalent, High school degree

Morocco

Skills

BUSINESS TO BUSINESS

Expert

COMMUNICATIONS

Expert

CUSTOMER RELATIONSHIP MANAGEMENT

Expert

CUSTOMER SATISFACTION

Expert

CUSTOMER SERVICE

Expert

MOTORCYCLES

Expert

NEGOTIATION

Expert

SALES

Expert

SERVICE DELIVERY

Expert

SOCIAL MEDIA

Expert