Product specialist
Amsterdam International Co.
Total years of experience :15 years, 5 Months
Formulating and successfully implementing sales initiatives for achievement of sales targets of Medical Devices & Medical Equipment to Government & private sector hospitals in Kuwait.
Conducting presentations for doctors and health executives about our company's medical devices (Inomed, Globus Medical, Joimax, Nouvage.. )
Meeting prospective buyers like surgeons and hospital administrators and building positive working relationships with them, in addition to developing new sales opportunities and turning them into long term partnerships.
Staying current with industry developments by attending educational workshops; reviewing professional publications; participating at local congress and workshops.
Makes regular customer and operating rooms visits, and Provide product technical support in Operating Theatre cases.
Managing tender bids in strong collaboration with tender, commercial and logistic department (preparation, offer/pricing, follow-up, contracting, consignment, etc.)
Monitoring competition by gathering current marketplace information on pricing, products, new products to the management.
Analyzing data and market conditions to safeguard and recommend timely changes to promote our position in the market.
Maintaining a high level of customer satisfaction by providing timely product and service support.
Building, servicing and maintaining existing accounts to achieve sales targets by planning and organizing daily work schedules to call on them.
Collecting, analyzing and presenting field sales insights to assist with strategy planning and implementation and gain clear understanding to grow market share.
Liaising with the Principal overseas suppliers.
Responding to complaints and resolving issues aiming to customer contentment and the preservation of the company’s reputation.
* Directed launch of 12 new products to Hospitals, Clinics & Pharmacies (Pediatrics, Ophthalmology & Gynecology).
* Developed new promotional campaign by bundling products together and increase sales revenue.
* Recruited and trained medical representatives, improving overall sales targets.
* Proactively drives, prepares and writes the products presentations that explain products strength, features and specifications.
* Establish and maintain accurate sales forecasts for management to assist in proper material planning and inventory control.
* Develops and leads strategic plans together with the Manager.
* Developing a marketing team to implement strategy & delivering on objectives.
* Constantly improving business development activities.
•Focus on the local Market as well as on UAE market.
•Follow up with existing clients and modify their business.
•Penetrate new territories with new products.
•Present product range and close business opportunities.
•Articulate new product/ market development opportunities to the Head Office and continue liaison until product launch.
•Understand and interpret customer requirements; provide appropriate solutions within the product portfolio.
•Establish strong relationships with distribution partners to maximize breadth of distribution.
•Work in close cooperation with our clients market needs, marketing, training and clinical personnel to support the needs of international customers.
•Receive and process customer complaints and claims, register GM and provide appropriate closure.
•Generate quarterly reports reflecting business parameters to the Top Managements.
•Focus on the high profit items to increase the total profit per year.
• Stem Cells BioBank Service.
- Covering all Gynecologists doctors (Hospitals and Clinics).
- Doing presentations & training for the doctors & nurses.
- Convince customers to join our service.
- Signing contracts with customers.
- Collecting samples from labor room and drop it in DHL.
- Attending deliveries & Caesarean operations to collect the umbilical cord blood.
- Giving the documents and certificate to the patients and discuss the results and future procedures.
- Having a special relationships with the adminstrations in the hospitals and gynecology sections.
Course Name : Grade : Marketing Skills. A Excellent Professional Selling Skills. A Excellent Communication Skills. A Excellent Time Management. A Excellent Work With Stress. A Excellent Interviewing Techniques. A Excellent Public Relations & Presentation Skills. A Excellent Business Writing Skills. A Excellent