Foundation mathematics instructor
Niagara College KSA
Total years of experience :18 years, 11 Months
teaching mathematics for
foundation levels 1 and 2
Mathematics Instructor,
Mathematics Instructor in the Business department
• Teaching “Elementary statistics” course for diploma level
• Teaching “Basic Math ” course diploma level
• Teaching “Basic Math skills” course for foundation level
• Prepared and conducted the entry “Math Placement Test” for the college that is being used at the moment.
• Applied and used the “MyMathLab” e-learning application for foundation students for the first time in the college
• Contributed in restructuring Math program for the foundation and diploma levels
• was a Member of “Moodle” committee, the committee is set to setup and run the well- known “ Moodle” Learning Management System
• Member of "Assurance of Learning and Curriculum" Committee
. Academic Advisor for Business students of all levels
Giving the course " Operating Systems III " an advanced course in operating systems for 3 groups.
• Teaching Microsoft course 5119A : Supporting the Windows Vista- Operating System and Application
• This course provides the students with the knowledge and skills to use Windows Vista operating system image and application deployment infrastructure.
MS Office Instructor, giving “Introduction to Computers” course.
The course included introduction to Windows, Word, Excel Access and Internet Browsing
• Performance & Quality Assurance
• Creating test plans to test & verify the accuracy of call detail, and analyzing the test results
• Verifying the proper generation of Fraud reports and TAP-IN/TAP-OUT files
• Verifying proper reconciliation between CDR's & billed calls & proper invoicing of subscribers
• Preparing the data for the Revenue Sharing Reports to the MPT
• Coordinating between departments for system requirements & modifications
• Coordination with third part for system requirements & modifications
• Verifying all new modifications or add-ons to the system
• Supervising the training project for the staff on the new application
Follow-up on
• Customer Satisfaction
• Staff Productivity & time / Job scheduling
• Systems' testing & upgrade
• Administrative flow of orders & functions
• Trouble shooting
• Job delegation among staff
• Supervising the training sessions for the customers
• in addition to full technical & administrative coordination internally among support staff, technical staff, administration, accounting & third party
Study, document and analyze the current stock system that was done using COBOL. In addition, assist the consultant in his design for a new complete system.
• Maintenance, support, upgrade & purchase of all computers & computer related machines & peripherals
• Maintenance, support, upgrade & purchase of all software installed on PC's & Mini Systems
• Training & support of all computer users on various kinds of software or packages
• Developing individual packages using foxpro like stock, warehouses, accounting modules, sales commissions, etc.
• Supporting a communication system through modem between various locations in & out Lebanon
Development, Maintenance & Support as a Project Leader of the current "Student Information System" (SIS), an on-line application with over a hundred user, written using VSCOBOL & RPG II & running under CICS, VSE/DOS machines
awaiting thesis only..