Sami Al-Shammary, Service Center Supervisor at STC Channels

Sami Al-Shammary

Service Center Supervisor at STC Channels

Stc Channels -saudi Arabia

Location
Saudi Arabia
Education
Bachelor's degree, Business Administration
Experience
12 years, 8 Months

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Work Experience

Total years of experience :12 years, 8 Months

Service Center Supervisor at STC Channels at Stc Channels -saudi Arabia
  • Saudi Arabia - Dammam
  • My current job since March 2016

Setting organizational procedures for inventory control, record and maintain inventory lists, review paperwork and reports, check product codes, process shipping orders, and provide customer service. helping with administrative tasks, identifying discrepancies, and coming up solutions to problems.
Preparing and maintaining records of all inventory
Compiling inventory reports and issuing them to management
Supporting shipping prep and loading
Investigating inventory shortages and discrepancies
Posting weights and shipping charges
Working with sales reps, customers and other members of the warehouse, as necessary
Managing inventory control specialists and other personnel by setting schedules, monitoring performance and conducting reviews
Hiring, training and managing staff
Identifying causes of issues and implementing process improvements
Keeping abreast of changes in inventory control best practices in order to educate staff and issue policy changes
Review inventory counts and balance accuracy
Presenting reports and recommendations to sales leaders and management

  • January 2014 to January 2015

Mobily achieving 12% from group quota and 100% of own
quota on the projects pipe line.

  • January 2013 to January 2014

Traffic operating services of Saudi Arabia
•Achieving manpower growth by 300% of the original count.
•Minimizing Over-time charge from 80% to less than 15% per month
•Maximizing the output of operations to 250% of the daily out put

Mobily
  • January 2012 to January 2013

85% of my yearly quota.
•Opening 2 new government accounts with 35% revenue of my quota

Supervisor at Zain
  • United Arab Emirates
  • January 2011 to January 2012

contribution with implementing new polices to minimize
the SLA from 72H to 24H
▪ 2019 - Jan STC Channels as Service Center

Project Executive at KAAB
  • January 2006 to May 2006

2001 -- Oct Worked in Saudi Aramco as Home Internet Help Desk with
Contracting Co RMZ.
▪ 2001 -- May Worked in Saudi American Bank (SAMBA) as a Financial
Planning Consultant.

Education

Bachelor's degree, Business Administration
  • at Arabic Open University
  • January 2020
Diploma, MIS
  • at Institute of Industrial management and Information Technology
  • January 2000

Specialties & Skills

Business Analysis
Project Planning
Team Management
Information Systems Development
INVENTORY MANAGEMENT
Strong analytical skills & analytic processes thinking.
Decision Making with the capability of working with minimal direction.
CALL CENTER
implementing marketing research & marketing analyses.
Able to manage over 100-150 employees with Strong believe in employee development.
Good attention to detail.
Able to work both independently and as a team member.
Conscientious self motivation and always trying to think out of the box.

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert

Training and Certifications

Apple ACiT 2018 iOS Service Certification (Certificate)
Date Attended:
February 2019

Hobbies

  • Reading
  • Traveling