Sami Mousa, Customer Service Executive

Sami Mousa

Customer Service Executive

Aramex

Location
Jordan - Amman
Education
High school or equivalent, low current systems
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

Customer Service Executive at Aramex
  • Jordan - Amman
  • My current job since October 2022
contact center executive at Aramex
  • Jordan - Amman
  • October 2019 to October 2022

handling customers inquiry, customer operations

senior technencian at Ethar systems and solutions
  • Jordan - Amman
  • May 2017 to October 2019
data network cabling technician at advanced technologies
  • Jordan - Amman
  • October 2016 to May 2017

cabling . testing and terminating data cables
handling fiber optics cabel

Customer care advisor at Jordan mobile telecominication services ( Zain)
  • Jordan - Amman
  • March 2015 to May 2016
Sales and customer service at Wadi Al- rimmam hybrid cars maitenence center
  • Jordan - Amman
  • January 2011 to March 2015

Education

High school or equivalent, low current systems
  • at seed hub academy
  • November 2018

introduction to low current systems installation & design .

High school or equivalent, Information technology
  • at School
  • June 2012

Jordanian secondry certifecate (tawjihi)

Diploma, Graphic design
  • at Al - Quds college
  • December 2010
Diploma, Multimedia and graphic design
  • at SAE institute
  • October 2010

Specialties & Skills

Marketing
Graphic Design
Microsoft Office
Art Direction
Microsoft office applications
Hardware maintainance
communication skills
customer service
projects management

Languages

Arabic
Expert
English
Intermediate