Samir Aboufakher

Operational Oversight: Manage daily restaurant operations to ensure smooth and efficient service, focusing on quality, guest
satisfaction, and adherence to company policies.
Staff Management: Recruit, train, and develop a high-performing team, fostering a positive work environment that encourages
teamwork and growth.
Financial Management: Assist in budget preparation and manage operational expenses, aiming to achieve financial targets while
controlling costs.
Inventory Control: Oversee inventory management and supply chain processes, ensuring the availability of quality ingredients
while minimizing waste.
Customer Experience: Monitor guest feedback and implement strategies to enhance the dining experience, addressing any
issues promptly to maintain high standards of service.
Health and Safety Compliance: Ensure compliance with health and safety regulations, conducting regular inspections to maintain
cleanliness and sanitation standards.
Performance Metrics: Track key performance indicators (KPIs) and analyze operational data to identify areas for improvement
and implement effective solutions.
Promoting company culture values and mission with integrity
Conducting planned and unannounced visits with store managers to ensure that all equipment and fixtures, inside and outside the
store are in proper working order and good condition
Using managerial and operational tools to plan for and achieve operational excellence in the region
Responsibility for adherence to brand compliance standards, with particular focus on those standards relating to food safety and
customer service
Challenging and inspiring store managers to achieve business results and KPI’s
Providing store managers with coaching, feedback and developmental opportunities to build effective teams
Actively managing store managers through regular performance assessments, providing feedback, and setting challenging goals