Senior System/Network Engineer
Ministry Of Justice - Yemen
Total years of experience :16 years, 7 Months
Planning, developing, and designing network management and maintenance projects, including
policies and procedures, operational improvements, backup, and archival files, and evaluated
new technology integration.
Coordinating operations activities with other departments and service providers; designs and
implements campus-based LANs, connectivity issues, and cabling systems.
Responsible for configuration, monitoring, and management of LAN/WAN routing and
switching environment, Virtual Private Networking, Network Access Controls, Firewalls, Load
Balancers, and wireless communication equipment.
Responsible for network architecture, capacity planning, monitoring, and management.
Responsible for network and infrastructure security.
Analyzing network functions and evaluating the services provided.
Developing a plan of action and recommendations, identifying milestones and issues to be
addressed, and generating reports as required.
Providing technical leadership and guidance to technical staff, ensuring compliance with
policies and regulations, and that all issues are addressed and resolved.
Monitoring utilization trends, managing network performance, and assuring maximum uptime.
Performing ongoing analysis, capacity planning, and technical tuning of the network systems
to improve performance.
Managing and mentoring junior Network Engineering staff and Delegating networking maintenance tasks to them.
Implementing, managing and supporting Citrix XenApp to provide virtual applications to business users.
Presentation Server, Citrix XenApp, Microsoft Application Virtualization, and related technologies.
Configuring and managing Citrix NetScaler and Secure Gateway.
Acting as a technical lead for implementation of new projects and ensures optimal server configurations. Creates optimal server infrastructure in support of new applications by researching and recommending hardware / software technologies in support of application requirements.
Providing effective support by researching / analyzing issues / requests to determine server (hardware and software) / application related implications, effectively communicating with all impacted parties and by troubleshooting and resolving issues with a sense of urgency to minimize any system downtime.
Developing monitoring and reporting that clearly defines performance and capacity metrics which enable management to make clear decisions based on defined measurements that are fact-based.
Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
Advanced experience supporting a large VMware ESXi 5.5 and/or VMware ESXi 6.0 server farm, including the ability to understand and troubleshoot HA, DRS, performance, VM snapshots, and storage and networking issues.
Designing, Installing and troubleshooting issues related to Hyper-V - Windows 2012 R2.
Implement and manage storage solutions tailored to specific client deliverables, including performance targets, multi-site replication, and targeted capacity management and reporting tools.
Coordinating rerun/restart efforts; reschedules jobs as necessary when production problems or sudden high priority situations are encountered; responds to emergency situations while on call to resolve. problems on or off-site; maintains a hold status on all production jobs which cannot be processed due to a program change, erroneous file data, etc.
designing, implementing and operating backup solutions with Data Domain, tape, and backup software (Veritas NetBackup, VEEAM, Backup Exec, etc.).
Prepare system patches, maintenance releases, apply appropriate security policies, group Policy
Objects (GPO), and perform backup and recovery.
Co-manage the planning, implementation and upgrades of the networks, terminals, workstations and peripherals.
Develop and maintain related technology checklists; monitor and implement IT security systems and updates.
Develop training materials and procedures, and/or train users to properly use of hardware and software according to policies followed.
Support end-users with IT-related solutions in a responsive and service oriented manner.
Providing users with support, in local and remote offices.
Assist in infrastructure support including server backups, network and system security, user accounts creation, users' authorizations and general troubleshooting.
Set up equipment for employees, perform and ensure proper installation of cable, operating systems, and appropriations of needed software.
Prepare evaluations of software, hardware, networks, and recommend improvements and/or upgrades.
Assist IT director with ideas and solutions in order to enhance the technological infrastructure.
Maintain hardware and software maintenance agreements to ensure integrity of processes operations.
Maintaining system documentation including licensing, user manuals, inventories of hardware and software.
Assist in the development of shell scripts in order to automate simple routine tasks.
Assists in the implementation procedures for disaster recovery.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Supervise and coordinate engaged employees in problem-solving and monitoring and evaluation.
Inspect equipment and prepare order sheets to maintain delivery to users.
Installing the video & audio CCTV surveillance system with DVR system, using Different types of cameras
to a premises and Connecting Cameras to the system.
Designing, installation and commissioning of complete Access control systems, Biometric Devices & time attendance system.
Purchase of network and CCTV equipment, software, computers, and peripherals utilizing different vendors.
Commercial IP CCTV security system installation, setup, and repair..
Maintained and serviced uninterruptible power systems.
Performed preventative maintenance, remedial service, and emergency repair services on various brands
of UPS Systems, batteries
Coordinated, troubleshot and repaired UPS equipment.
Excellent working knowledge and understanding of inverters, battery units and UPS systems.
Cable installation and termination of Ethernet networks, telephones, coaxial cable and fiber optics
Provided support and repaired for telephone equipment, including digital and analog key PBX systems as needed
Conduct various researches to implement consultancy projects for beneficiaries.
Make arrangements for services and goods from second-party vendor.
Handel plans and make sure that services are performed in a timely manner.
Make plans for the delivery of services and maintain service reports and filing.
Provide technical support to end-users within the company.
Create, initiate and develop desktop computing environment.
Determine, identify and troubleshoot technical software and hardware related problems.
Execute tests and debug programs.
Maintain and manage workstations, servers, printers etc.
Ensure the quality of hardware and software support for end-users.
Interconnect workstations, terminals and existing data networks.
I learned how I:
Administrate and maintained the group of Windows 2000/2003 high availability servers ensuring uptime.
Monitor the implementation of all IT security systems; performs routine preventive and maintenance
for hardware and software.
Conduct technology orientation and exited briefing for all staff.
Performed the capacity planning required to create and maintain databases, ensured systems integrity.
Schedule database/application backup using policy procedures.
Control migrations of programs, database changes, reference data changes and menu changes
through the development of life cycle.
Configure files, printers sharing (TCP/IP), Terminal Server in a Windows 2003 Server environment.
Review database performance parameters.
Add new functionality and improve user ability to do maintenance with minimum technical support.
Administrate the entire design, testing, implementation, operation and maintenance of the company
network (LAN/ WAN) within a pre-set budget.
Applied operating system updates and configuration changes.
Re-Structure Information IT Section.
Develop and maintain technology policies, standards and procedures manual.
Ensured compliance with all software licensing agreements.
very good average
very good average