سميرة عبد السلام

 carrying out training needs analyses;
 defining the skill sets needed to perform different roles;
 carrying out performance assessments to determine the skills gaps between current and desirable learner skill levels;
 designing training programs appropriate to the skills needed;
 developing an appropriate mix of formal and informal development activities;
 ensuring the learning environment and resources support learner needs;
 designing course materials and other documents such as handouts, manuals and exercises;
 preparing the learning environment and resources, including setting up IT equipment where appropriate;
 supporting and coaching learners using learning technologies to deliver skills;
 evaluating the effectiveness of training programs and learning outcomes;
 developing peer networks to keep abreast of current thinking;

Part Time A+ Trainer....

 Oversee applications, programming and analysis including developing, installing, and maintaining applications programs.
Conduct feasibility studies and assist in determining future hardware and software requirements.
 Confirm quality and accuracy of instructions given to computer operations staff.
 Contribute to general business planning regarding technology and systems required to maintain company operations.
Recognize new developments in information systems technology, and anticipate organizational modifications. Establish
long-term needs for information systems, and plan strategy for developing systems and acquiring hardware to meet
application needs. Ensure confidentiality and reliability of corporate data, proprietary information, and intellectual property.
Function as top level contact to assist end users in determining IS requirements and solutions.
 Manage all activities related to the operations and maintenance of servers and peripheral equipments. Analyze usage
patterns and establish schedules and procedures for maximum utilization of the system. Coordinate activities with other IS
areas and other departments.

1- meeting and greeting visitors at all levels of seniority
2- organising and maintaining diaries and making appointments
3- dealing with incoming email, faxes and post, often corresponding on behalf of their manager
4- Manage and Updat the website.
5- producing documents, briefing papers, reports and presentations
6- liaising with clients, suppliers and other staff
7- arranging travel and accommodation

1- meeting and greeting visitors at all levels of seniority
2- organising and maintaining diaries and making appointments
3- dealing with incoming email, faxes and post, often corresponding on behalf of their manager
4- Manage and Updat the website.
5- producing documents, briefing papers, reports and presentations
6- liaising with clients, suppliers and other staff
7- arranging travel and accommodation

 Oversee applications, programming and analysis including developing, installing, and maintaining applications programs. Conduct feasibility studies and assist in determining future hardware and software requirements.
 Confirm quality and accuracy of instructions given to computer operations staff.
 Contribute to general business planning regarding technology and systems required to maintain company operations. Recognize new developments in information systems technology, and anticipate organizational modifications. Establish long-term needs for information systems, and plan strategy for developing systems and acquiring hardware to meet application needs. Ensure confidentiality and reliability of corporate data, proprietary information, and intellectual property. Function as top level contact to assist end users in determining IS requirements and solutions.
 Manage all activities related to the operations and maintenance of servers and peripheral equipments. Analyze usage patterns and establish schedules and procedures for maximum utilization of the system. Coordinate activities with other IS areas and other departments.




 Supervise computer operation, scheduling and distribution of server data processing operations. Analyze operating instructions and user needs to establish operating procedures.

 Operate and control servers, client computer systems and related peripheral equipment using established procedures. Monitor Time attendance system (TAS) and terminals, Building Management Systems (BMS), Hotel rooms access card control systems, Light Dimming systems (ABB controls), Telephone Management system (TELETIGER), Audio and visual Equipments, storage devices and printers, and report problems or variances. Assist in reconfiguring system components when individual units fail.

Assess the usefulness of pre-developed application packages and adapt them to a user environment.

 Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs

 Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

 Determine computer software or hardware needed to set up or alter system & analyze information processing or computation needs.

 Prepare reports and correspondence concerning IS specifications, activities and status.

to teach the microsoft office 2003 word, exel, powerpoint, outlock and internet