Samiullah Mohammed

• Select carriers and negotiate contracts and rates
• Plan and monitor inbound and outgoing deliveries
• Supervise logistics, warehouse, transportation, and customer services
• Organize warehouse, label goods, plot routes, and process shipments
• Respond to any issues or complaints
• Research ideal shipping techniques, routing, and carriers
• Work with other departments to incorporate logistics with company procedures and operations
• Evaluate budgets and expenditures
• Ensure all operations adhere to laws, guidelines, and ISO requirements
• Develop new strategies to streamline processes and reduce cost
• Ensure that quality, quantity, customer satisfaction, and financial commitments are met
• Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements
• Partner and communicate with manufacturers, suppliers, and customers
• Manage and develop logistics staff
• Create and manage budgets
• Consistently met company and department objectives within budget and time constraints.
• Analysed operational performance and implemented plans to attain organisational and financial goals.
• Researched issues to address shipping errors and packaging mistakes.
• Troubleshot and formulated strategies for expected and unanticipated logistics issues.
• Offered motivational leadership to ensure high-performing logistics teams, consistently hitting monthly targets.
• Communicated transport plan effectively, efficiently and consistently to internal and external stakeholders, providing support and guidance for all queries and escalations.
• Developed lasting relationships with employees, peers, upper management and outside vendors.
• Led and managed projects to support logistics efforts and plans.

First National Operation & Maintenance Company, Supervise and coordinate logistics activities for assigned KSA plants, including planning, expediting, transportation and receipt of equipment's and supplies from suppliers to plant in timely, efficient and cost optimized manner leading to internal customer satisfaction
• Work with plants in preparation of logistics plan in alignment with operations plans to ensure both supply & demand sides are aligned, balanced, and realistic
• Oversee and manage logistics for all inbound material, following up with stakeholders on ongoing basis to ensure safe, efficient and timely receipts of goods in cost-efficient manner, whilst ensuring any delays are communicated to relevant parties
• Coordinate with authorities on clearance of urgent or critical shipmentsas and when required in order to ensure timely delivery of material
• Implement contingency plans, in case of delays, to ensure operation / maintenance schedules are not disrupted due to material unavailability
• Coordinate with finance on payments to ensure vendors receive their payments as per contract terms, thereby building healthy business relationship with vendors
• Based on delivery schedules, oversee, and ensure all relevant documentation required by local authorities prior to arrival of delivery to ensure adherence to regulatory requirements as well as timely clearance
• Manage and maintain documents such as Copy of Purchase Order, Bill of entry, Shipping bill, Delivery order, Bill of lading, Airway bill (AWB), Delivery Note etc
• To track and facilitate delivery process
• Monitor receipt of all freight received by plant Warehouses and ensure that orders received are as per specifications and are in non-damaged state in order to take corrective actions or clear invoices in coordination with finance
• Interact and follow up with suppliers on any consequent actions such as replacement or rejection of goods, in case goods are not as per requisition
• Needs to work closely with Supply Chain team, Plant General Managers, Operations and Maintenance Heads, Storekeepers,
• RP team, IMS team, Internal Auditors, Finance Team etc
• Needs to build rapport with suppliers, freight forwarders, logistics firms, insurance companies, ministries, customs, port authorities etc.

Follow shipment readiness with local and overseas suppliers as per purchase order Incoterms
• Relationship development with overseas vendors to expedite delivery
• Verification of shipping documents prior to movement of shipment to have smooth movement of shipment from collection to delivery
• Nominating freight forwarder for collection of material and follow up with freight forwarder until material is delivered to warehouse
• Arranging Chemical permits with customs team after issuance of PO from procurement
• Attending daily meetings with spare part team to understand top ten critical items required in plant
• Attending shutdown meeting with TAM team to arrange all material prior turn around or Shutdown
• Maintaining KPI for department and freight forwarder
• Coordinating with MPC representative in port for critical shipment and upon clearance it will be notified immediately to warehouse team and end user for material receiving
• Arranging meetings with freight forwarder on weekly basis to overcome logistic issues
• Resolving OSDR issues with supplier, buyer and with warehouse team for overseas shipments
• Daily updates on shipment movement to line manager and section head.
• Improved strategic Supplier Relationship Management (SRM) by monitoring supplier performance using vendor scorecards, actioning results to achieve deliveries.
• Communicated consignment status with clients and with Freight forwarder.
• Developed and implemented new analytics, aiding progress towards Shutdown KPIs.

Process export orders and Domestic orders received from Basell, Processing orders into SAP and fulfill processing within specified time frame.
• Assist customers by providing first contact point for answering queries and resolving problems.
• Ensure accurate and timely processing of sales invoices & Shipping Invoices.
• Ensure that all month-end processes are completed in accordance with established timetables.
• Arrange shipments of all polypropylene exports, making provisional bookings with shipping companies through Elite Khonaini to cover estimated requirements.
• Firming up booking on receipt of order from Basell and confirmation of product availability.
• Work within group and assist in negotiation and selection of shipping companies to obtain competitive rates, standard of service and space availability for Al Waha polypropylene exports.
• Coordinate with shipping companies' agencies on container booking information to ensure timely shipment.
• Ensure that all shipment and delivery documents are accurate, complete and dispatched on time tracing shipment, dispatching of goods from plant to client job locations, advising accounts department to bill client as per contract & building positive relation with client by providing timely customer service
• Processing of Shipping invoices in SAP to ensure to make payments on time.
• Kept appropriate inventory levels of stock, optimising availability against warehouse space whilst maintaining control over inventory value.
• Implemented processes to ensure goods were checked stored and dispatched correctly to minimise error.
• Communicated transport plan effectively, efficiently and consistently to internal and external stakeholders, providing support and guidance for all queries and escalations.
• Full knowledge of SD module in SAP.

• Analyzing consumer buying patterns and predicting future trends
• Regularly reviewing performance indicators, e.g., sales and discount levels
• Managing plans for stock levels
• Re planning to changes in demand
• Meeting suppliers and negotiating terms of contract
• Maintaining relationships with existing suppliers and sourcing new suppliers for Future products
• Liaising with other departments within organization to ensure projects are Completed
• Attending trade fairs
• Participating in promotional activities
• Writing reports and forecasting sales levels
• Presenting new ranges to production team
• Liaising with local supplier to ensure product/collection supply meets demand
• Negotiated with vendors on freight costs, cutting shipping prices by 35%.
• Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.

• Core responsibility was to assist programmers to develop tailor make product as per requirement of client by incorporating software as per client company policy and procedure.
• Profiling client need and supervising development team to tailor makes software as per need of client.
• As this have develop certain set of skill which has given brief idea of various industry and its best practices followed in across well-known companies.
• Developed new business opportunities by effectively engaging international corporations with product lines.
• Pursued website enquiries in specific territories to increase potential customer base.
• Implemented detailed plans to enhance sales management and prioritise long-term business goals.
• Negotiated prices, terms of sales and service agreements for maximised revenue.
• Developed comparison tables of products and services, evaluating pricing, ratings and performance.

• Warmly greeted customers with positive telephone etiquette, asking well-rounded questions to identify issues.
• Exceeded daily productivity and performance targets, enhancing team success against KPIs.
• Completed client requests received via live chat platforms, offering prompt solutions to maintain satisfaction.
• Advised senior executives of service trends, creating proactive strategies to improve customer care.
• Increased client retention by 80% through outstanding account management.
• Led customer service representatives to conduct inbound and outbound sales calls, promote customer care and deliver service support.
• Updated account information after customer calls for well-maintained data accuracy.
• Escalated complex issues quickly to supervisors to avoid lost revenue.
• Clearly explained new product and service benefits to customers, maintaining brand engagement.
• Solicited customer engagement in loyalty programs to enhance company revenue generation.
• Received payment information from customers and implemented it carefully into system to alleviate errors.
• Monitored phone, fax and electronic database systems for incoming customer inquiries.
• Developed working relationships with internal and external customers while assisting with account management duties.

• Wrote and distributed press releases to numerous media outlets, enhancing product coverage.
• Defined and tracked campaign effectiveness, adjusting strategies accordingly.
• Proofread marketing collateral ahead of printing to identify and correct errors.
• Developed and implemented campaigns for email, online advertising, search engines and direct post.
• Coordinated and participated in promotional activities and trade shows, increasing brand visibility.
• Monitored market trends to remain ahead of competitors, consistently meeting client demands.
• Cultivated effective partnerships with clients and stakeholders, maximising engagement with current campaigns.
• Analysed third-party data and investigated new growth opportunities.
• Completed quarterly forecasting and monthly financial reviews, delivering against department budgets.
• Initiated market research studies, analysing findings to improve future campaigns.