samy elbeheiry

• Established the Project Management Office (PMO) to standardize project delivery and
governance in alignment with PMI portfolio management standards (PfMP® framework).
• Direct multi-project portfolios in IoT, Smart Mobility, and Healthcare ensuring strategic alignment
and business value delivery for mega clients (e.g., Dallah Hospitals, Sadara, BMW, Range Rover,
CAT, AVIS, Al Shalawy, Al Oyony), achieving 90%+ target success rate.
• Improved operational productivity by 18% and achieved 14% cost optimization by restructuring
workflows, redefining installation SOPs, and enhancing technician KPIs.
• Oversee operations strategy, ensuring alignment with company goals and client expectations.
• Govern operational frameworks, prioritizing projects for ROI, client satisfaction, and resource
efficiency.
• Designed and implemented performance-based and gamified bonus programs for 50+ staff.
• Built comprehensive operational workflows and OLAs for installation, onboarding, and technical
support.
• Enhanced cross-departmental collaboration between field operations, project management, and
customer success.

• Managed cross-functional teams to deliver IoT solutions, including Healthcare, IVMS Smart
Mobility, and Infant Protection Systems across Saudi Arabia.
• Applied portfolio management principles (prioritization, benefit mapping, and resource
balancing) to optimize project outcomes.
• Led planning, execution, and monitoring for IVMS and infant tracking projects, achieving 95% on
time delivery.
• Developed a comprehensive IoT Project Delivery Framework covering feasibility, hardware
selection, installation SOPs, network validation, and performance auditing.
• Developing RACI matrices and reporting templates for enhanced accountability and
communication.
• Utilized project management tools (MS Project, Slack, Teams) to streamline team collaboration.

• Managed on-site deployment of automated warehouse and IoT-based logistics systems,
integrating PLCs, smart sensors, and wireless tracking networks.
• Delivered $80M automated and semi-automated warehouse solutions for Estee Lauder, Hugo
Boss, and Chewy, improving operational throughput and compliance.
• Achieved high project performance for complex logistics/material handling systems, ensuring
safety, productivity, and effective communication, eliminating recurring issues.
• Coordinated with client operations, IT infrastructure, and third-party vendors to integrate IoT
devices with warehouse management systems (WMS) and ERP platforms.
• Supervised safety and training for all site teams, ensuring full adherence to operational
standards.

• Led global EDI integration projects for enterprise clients such as Amazon, Liberty Mutual, Carrefour, UPS, etc.), managing end-to-end project delivery across multiple time zones ensuring seamless migrations and optimized operations.
• Oversaw cross-functional delivery teams (developers, QA, and integration engineers), ensuring project alignment with technical and business requirements.
• Applied PMI methodologies (scope, schedule, risk, and stakeholder management) to standardize project execution.
• Conducted full testing, migration, and go-live support for partners, while providing real-time technical support and continuous post-deployment optimization.

• Delivered high-value integration projects for global corporations such as Amazon, HemaSource, Avery Dennison, Samsung, Delhaize, UPS, CVS, etc.
• Designed and implemented EDI/ERP integrations using diverse message formats (EDIFACT, X12, JSON, UBL, IDOC, CSV, Excel, XML) and protocols (AS2, SMTP, FTP, OFTP, X400, API, VAN, PEPPOL).
• Coordinated technical support, migration, and testing during live implementations to ensure business continuity.

• Developed and managed end-to-end EDI channels and ERP/SAP integrations, improving automation and client scalability.

• Developed GNC algorithms for UAVs, conducting flight simulations, communication tests, and aerial trials.
• Utilized tools such as NI SBRIO, Compact RIO, LABVIEW, MATLAB/SIMULINK, and Visual Studio for algorithm development and testing.

Install, Maintain, and troubleshoot AVL / GPS tracking systems including
hardware and software.
- Install, Maintain, and troubleshoot surveillance systems including CCTV analog
camera, DVR, IP camera, NVR, and access control.
- Create accounts and configure hardware as part of on-boarding process.
- Provide IT helpdesk support and resolve problems to the end user’s satisfaction.
- Follow up on outstanding requests and ensure timely resolution, Identifying and
resolving client concerns and making appropriate reports to the management.
- Running diagnostic checks and servicing essential IT hardware / software.
- Support IP Phone, IP PBX, audio and video equipment in conference rooms and
call centers.
- Trained departmental staff in the use of company systems and applications,
providing ongoing support