Client Manager
Espace
Total years of experience :9 years, 5 Months
· Provide guidance and assistance to landlords in marketing their property under the right conditions
· Determine clients’ needs and financials abilities to propose solutions that suit them
· Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
· Prepare necessary paperwork (contracts, leases, deeds, etc)
· Maintain and update listings of available properties
· Promote properties through advertisements on property portals and social media
Identify new business opportunities, cultivate and develop prospects.
• Develop the existing business and market share - especially from East European area
• Define the sales target per region and ensure that this is reached by periodical reviews
• Set up of the product portfolio according to the markets and the specific customers needs
• Regular customer meetings Conduct sales calls, site inspections, deliver presentations and attend networking events
• International trade show attendance
Identify new business opportunities, cultivate and develop prospects.
•Maintains positive relationships with all hoteliers, tour operators and colleagues
•Conduct sales calls, site inspections, deliver presentations and attend networking events
•Maintain a professional and organised work environment. Coordinate, manage and monitor the workings of various departments in the organization.
•Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand after meeting with the sales managers
•Review reservations booked weekly and monitor the usage of the allotment and planning how to ensure that every partner is using his allotments effectively.
•Review financial statements and data. Utilize financial data to improve efficiency. Prepare and control operational budgets.
•Assist to handle problems or complaints arising from the leisure department.
Handling of all reservations by telephone, fax, e-mail
•Handling of group reservations
•Understand and be able to answer all questions about rates, room categories and seasonality
•Maintain and develop guest contact Handle all reservation documents and correspondence correctly and conscientiously
Thesis Topic: “Franchising” British