Event manager
Freelance
Total years of experience :7 years, 1 Months
•Followed attainable project timelines and kept teams on task to complete milestones according to schedule
• Led team of 10 people in logistics, planning, and execution
• Oversaw preparation and management of events to deliver below budget
• Met with clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and ceremonies.
• Developed, planned, and implemented event planning and cost-effective procedures
• Coordinated daily customer service operations such as front desk processes, orders, and payments
• Acted as frontline in dealing with public relations, boosting organization's credibility
• Day to day follow up with the team
• Drafted and performed in memos, reports, and proposals
• Prepared budget and expenses
• Coordinated with all suppliers and contractors
. Ensuring all operations are carried on in an appropriate, cost-effective way.
. Improving operational management systems, processes and best practices.
. Helping the organization’s processes remain legally compliant.
. Find ways to increase quality of customer service.
. Recruit, train and supervise staff.
Directing all operational aspects including distribution, customer service, human resources, administration
and sales in accordance with the bank’s objectives.
Providing training, coaching, development and motivation for bank personne.
Address customer and employee satisfaction issues promptly.
Stay abreast of competing markets and provide reports on market movement and penetration.
Develop forecasts, financial objectives and business plans.
Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
. Working remotely from Lebanon
. Overseeing and managing quality control activities to ensure compliance with regulatory requirements and
company standards.
. Checking on all sales made and giving a detailed report about any problem
• Plan and implement corporate events according to client requirements while ensuring, on set the execution
• Seek out venues and negotiate pricing in order to keep projects at or under budget while drafting budget reports, and handling payments & expense reports
• Keep constant communication with multiple vendors throughout the entire planning process as well as throughout the event to ensure precision while performing post-event evaluation when the event is done
• Implement new ideas to improve the event planning and process
• Arrange audiovisual equipment as well as foreign-language and sign-language interpreters while coordinating with suppliers before and during the event
• Create a database and work breakdown structure for events while contacting customers directly or by phone or email in response to inquiries
• Develop event program guideline, designing invitations, finalizing the guest list, and coordinating replies