Sales and Marketing Executive
Pride Invests
Total des années d'expérience :3 years, 4 Mois
• Managing sales and marketing
• Controlling social media and websites
• Visiting projects with the clients
• Resolving customer complaints regarding sales and service
• Negotiating prices with customers and closing deals
• Monitoring competitor activity
• Maintaining and updating customer databases
• Organizing events exhibitions
• Arranging advertising campaigns and promotions
• Providing weekly/monthly sales reports
• Providing monthly reports including monthly routine tasks and performance overview
• Market research
• Collecting feedback and recommendations from after sales services
• Managing operational needs
• Maintaining statistical and financial records
• Managing and ensuring customers satisfaction
• Book-keeping activities, including accounts payable and receivables, on a daily basis and prepare financial reports as needed
• Support the General Manager in administrative functions related to development, including generating acknowledgment letters, keeping track of donations, and assisting with annual mailings
• Assist General Manager in working with external auditors on annual audit and other legal filings
• Record business transactions and key daily worksheets to the general ledger system
• Record charges and refunds
• Reconcile records with internal company employees and management, or external vendors or customers
• Update and maintain accounting journals, ledgers and other records detailing business transactions.
• Perform accounting and clerical functions to support supervisor
- Contact clients to ensure quality service
- Provide guidance to the customers and share needed information
- Assist the Marketing Specialist with client surveys
- Answer hotline calls and coordinate with MS to report cases
- Handle customer complaints by following up with related parties
- Keep track of complaints received
- Implement Vitas Brand Values within the institution and with other stakeholders.