sanaa selma, health care educator

sanaa selma

health care educator

care direct

Lieu
Koweït - Al Farawaniyah
Éducation
Baccalauréat, English language and literature
Expérience
2 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :2 years, 2 Mois

health care educator à care direct
  • Koweït - Al Koweït
  • septembre 2016 à octobre 2016

handling health care educational sessions in most of kuwait school

health educator à care direct
  • Koweït - Al Koweït
  • août 2016 à septembre 2016

teach school students how to handle health care

call centre and customer service agent à boutiqaat e-commerce company for beauty product
  • Koweït - Hawali
  • août 2015 à décembre 2015

 Receive and answer incoming customer queries
 Confirm customer orders and product placements
 Maintains system for answering customer calls
 Maintains and updates the company website
 Handle KNet payments and receipts
 Handles complaints, troubleshoot problems and provides information
 Enters new customer information and updates current customer information in the system
 Identifies and prioritizes issues and problems
 Routes calls to appropriate resources
 Produce call reports
 Follows up customer calls where necessary

secretary à worked in Al Nagamesh Real state Co.
  • Koweït - Al Koweït
  • janvier 2013 à juin 2014

 Preparing independently all office correspondence, reports, inquires, quotation and documentation.
 Organize and coordinate meetings, conferences and travel arrangements
 Handling Minutes of Meetings
 Implement and maintains office system & confidentiality.
 Maintains schedules and calendars
 Arrange and confirm appointments
 Organize internal and external events
 Handle incoming mail and other material
 Set up and maintain filing systems & work procedures
 Maintain company database.
 Liaison with internal and external contacts
 Coordinate the flow of information both internally and externally

Éducation

Baccalauréat, English language and literature
  • à Arab open university
  • juillet 2016

studied British English grammar and literature in four years courses

Etudes secondaires ou équivalent, arabic language
  • à Higher Secondary School
  • juin 2012

science stream

Specialties & Skills

Call Center
Receptionist
English Literature
MICROSOFT OFFICE
MS OFFICE
ORGANIZATIONAL SKILLS
kuwaiti accent
possess driving licence
communication skills

Langues

Arabe
Expert
Anglais
Expert