سند أبو زهرة

• Established a comprehensive quality system across all company outlets.
• Improved food quality standards by implementing new procedures.
• Trained team members on food safety protocols to build internal knowledge.
• Implemented standardized cleaning and sanitation procedures across branches.
• Establishing ISO 22000 for Dip n Dip company.
• Working with outsourced contractors to accomplish tasks ( Drain flushing, duct & hood
clean, pest control and fire fighting system)

• Conducted daily site visits and audits using specialized reporting software.
• Managed a team of five QC auditors to maintain safety standards.
• Implemented food safety system in the new chicken preparation commissary.
• Led food safety training sessions across all locations.
• Achieved zero customer complaints regarding food safety.

• Led audits and QSC checks at branches and central kitchen.
• Supervised pest control operations and hygiene compliance.
• Monitored cold storage conditions using digital loggers.
• Implemented GMP and personal hygiene standards company-wide.
• Reviewed and revised all food safety procedures and systems.

• Performing checks and audits on both branches and central kitchen to maintain and
implement QSC (quality standard check)
• Team leader of the Pest control team.
• Working adherent with F&B training manager in order to cover food safety section of the
training courses of the company.
• Monitoring food wastage of the company from Quality point of view to reduce losses.
• Controlling storing conditions in warehouse by monitoring all temperature
loggers in warehouses and branches cold rooms.
• Reporting all the above data directly to the general manager for on-site feedback of
branches performance.
• Fully implementation of personal hygiene & GMP.

Quality manager at PMC achieving multiple tasks including:

a. Supervising and coordinating personnel tasks needed from the quality department.
b. Improves internal policies and procedures to conduct quality control checks on products as well as production lines to avoid customer complaints and reduce NCR’s.
c. Monitor quality control checks schedules, allocate required resources, and coordinate with the production units to ensure alignment on schedules.
d. Coordinates all necessary communication, instructions and agreements related to the Quality Section and from Management reaches everyone in the shop.
e. Assists and participates in external & internal system audits & follow up corrective actions implemented (Lloyds Register LRQA)
f. Responsible for contacting external governmental parties such as (JSMO, RSS, MOA) for Raw material permissions and analysis of different types of raw materials.
g. QMR (quality management representative for both systems HACCP, ISO).
h. Following up the process of ISO transition from ISO 9001:2008 to ISO 9001:2015.
i. Supervising all laboratory activities and sampling (Raw material, intermediate product, finished product) and managing all needed purchases from different suppliers.
j. Fully implementation of personal hygiene & GMP.
k. Team Leader of the food safety team.

Quality control Head of section at METCO Achieving multiple tasks including:

a. Supervising and coordinating personnel & tasks needed for the department.
b. Improves internal policies and procedures to conduct quality control checks on products as well as production lines.
c. Monitor quality control checks schedules, allocate required resources, and coordinate with the production units to ensure alignment on schedules.
e. Coordinates all necessary communication, instructions and agreements related to the Quality Section and from Management reaches everyone in the shop.

Quality control Technician at ELSA-SILGAN Achieving multiple tasks including:

a. Monitoring and complying quality procedures including daily tests, raw material checks etc…
b. Calibrating QC equipment. (Weekly and monthly basis internally and externally) .
c. Internal Auditing for ISO certificate preparations.
e. Supervising printing jobs.
f. Full knowledge in coating tinplates process and lacquers used and tests.
g. Technical Quality reporting including trials testing, daily-monthly reports.

Quality control operator in JTI. Achieving various tasks inside and outside QC lab:

a. Monitoring and complying quality procedures to maintain cigarette parameters within control limits.
b. Full knowledge of NCR and MRB’s regarding related raw material and finished goods.
c. Calibrating QC equipments to maintain precision. (Weekly and monthly basis)
d. Dealing with data loggers for humidity and temperature in shop floor.
e. Applying 5S3R in all areas & sanitizing the factory from tobacco beetles as member of “beetle buster team”

Quality control engineer in NPC in all quality assurance areas to complete my rotation in all fields:
Slaughter house
a. Packaging area.
b. Cut-ups area.
c. Chilling area.
•Quality control in the meat plant (BRAVO)
a. Preparation room.
b. Restaurants cut-ups room.
c. Filling and packaging room.
•Quality control in the central administration center of the company
a. Quality supervisor at distribution center in charge of 3 major storing rooms.
b. ISO records keeping.
c. Calibration procedures.
d. Internal auditing for the company.