Operations Manager
Orange - Jordan
Total years of experience :11 years, 6 Months
o Provide inspired leadership for the organization.
o Make important policy, planning, and strategy decisions.
o Develop, implement and review operational policies and procedures.
o Help promote a company culture that encourages top performance.
o Oversee budgeting, reporting, planning, and auditing.
o Identify and address problems and opportunities for the company.
o Ensuring staff working on processes are happy and operating efficiently.
o Supporting all functions of the business to work together.
o Work with HR to hire and train new employees and handle disciplinary issues.
o Purchase software or other tools to improve department efficiency.
- Comprehensively Manage Branch in terms of resources in all forms
- Develop Business strategies to raise number of Customers
- Manage, train, motivate, and give regularly feedback to employees to ensure satisfaction, motivation, and growth in sales
- Maintain relationships with Clients
- Ensure that set policies and procedures are conformed to by leading by example
- Report on Purchase trends, customer needs, and revenues
- Propose innovative ideas to increase market share
- Manage a team of sales representatives
- Create and Launch incentive programs to increase sales
- Evaluate Staff regularly to ensure proper performance management
- Oversee that any product related issue is adequately resolved interdepartmentally or externally
- Sell various Orange products
- Maintain good relationship and manners with Customers