Sanaulla  Munshi , Lead Crew

Sanaulla Munshi

Lead Crew

ROF Group Wachamean

Location
India - Bengaluru
Education
High school or equivalent, high
Experience
6 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :6 years, 4 Months

Lead Crew at ROF Group Wachamean
  • Kuwait
  • My current job since May 2022

• Responsible for taking customer orders and handling cash transactions.
• Preparation and serving of food according to customer preferences and dietary restrictions.
• Providing positive customer experience with fair, friendly, and courteous service.
• Managing the store's cash flow and settling bills.
• Ensuring all food supplies and other restaurant essentials are adequately stocked by managing the orders
• Ensuring consistent high-quality food preparation and service, and maintaining a clean, safe hazard-free work environment within an area of responsibility.
• Organizing stock and equipment and maintaining a safe and clean working environment by complying with the company procedures, rules, and regulations.
• Providing excellent customer service by addressing customer inquiries and resolving customer's complaints about food quality or service in a professional manner.
• Developed strong communication and interpersonal skills in a team-oriented setting.
• Performing cleaning duties such as sweeping, mopping, and washing dishes to keep equipment and facilities sanitary.
• Received positive feedback from customers for a great and friendly service.

McDonald's at McDonald's
  • Saudi Arabia - Jeddah
  • December 2019 to January 2022

Responsible for creating a conducive environment for the customers that enhances their buying experience with smooth service. Contributing to the growth of the restaurant by providing services in the customer's interest.

• Ensuring that all customers receive excellent service through direct communication and prompt and courteous service.
• Assisting customers with questions, needs, and decisions in the choice from a large variety of delicacies.
• Very strictly adhering to the hygiene and health standards of the company.
• Attending weekly restaurant meetings.
• Cultivating successful relationships with the customers.
• Completing each order and transaction in a quick, efficient, and accurate manner.
• Cleaning shelves, counters, and tables.
• Greeting each customer that comes into the restaurant warmly.
• Making sure that customers receive receipts on all purchases.

Sales Assistant at Gulf Catering co
  • Saudi Arabia - Jeddah
  • September 2013 to September 2015

Responsible for creating a conducive environment for the customers that enhances their buying experience with smooth service. Contributing to the growth of the restaurant by providing services in the customer's interest.

• Ensuring that all customers receive excellent service through direct communication and prompt and courteous service.
• Assisting customers with questions, needs, and decisions in the choice from a large variety of delicacies.
• Very strictly adhering to the hygiene and health standards of the company.
• Attending weekly restaurant meetings.
• Cultivating successful relationships with the customers.
• Completing each order and transaction in a quick, efficient, and accurate manner.
• Cleaning shelves, counters, and tables.
• Greeting each customer that comes into the restaurant warmly.
• Making sure that customers receive receipts on all purchases.

Education

High school or equivalent, high
  • at School
  • January 2006

Specialties & Skills

Diligent
Quality Control
Food Quality
Service Assurance
Food Safety
Cooking
Receptions
Time Management
Teamwork
problem solving
leadership
Customer Service
Management
Hospitality
Microsoft Office
Microsoft Excel
Food Service

Languages

English
Expert
Arabic
Intermediate
Hindi
Native Speaker
Urdu
Native Speaker

Training and Certifications

Sanaulla Abdulqadar Munshi (Certificate)
Date Attended:
March 2020

Hobbies

  • Playing Cricket, Reading books and Traveling