Systems Integration Technical Specialist
Ribbon Communications Ltd (Former Genband Telecommunoations)
Total years of experience :17 years, 0 Months
Leading the delivery of professional services for network transformation projects, Telco operators & Fortune 500 companies in APAC.
Leading Pan India services deliveries for India’s Tier1 telecom operator - Ribbon’s top client, accounting for more than 50% of India revenue.
Client management and communicating regular updates to senior management and business partners/stakeholders.
Leading work streams of cross-functional core working teams -
Solution engineers & Delivery professionals- to respond to RFPs floated by different operators and corporates
Sales & Product teams - to help identify the best possible solutions for complex issues
Key tech stakeholders, sales team & Channel partners - to increase efficacy in processes & conversions.
Strategize & Provide thought leadership to product teams for defining agile roadmaps of existing, new and future product offerings.
Responsible for Final sign off and revenue recognition on customer project deliveries.
Technical Profile
• Installation & Commissioning of Ribbon C3 ( IA-RMS & MA RMS)
• Installation & Commissioning of Ribbon G9. (Installed & Deployed over 350+ G9 )
• IP Planning & DB designing for C3 & G9, Ribbon SBC SWe, Ribbbon EMS
• Migration of Live G9 Nodes
• Solution Deployment & integration with 3gpp elements.
• Feature and release testing and retrofits.
• DB Designing & Implementation for Ribbon SBC SWe & Ribbon EMS.
• Preparation of HLD, LLD & ATP Documents
Reliance Communications PVT LTD
Switch Engineer (CDMA & GSM)
Trivandrum.
(November 2007 -September 2008)
Job Profile
• Performance Monitoring of MSC’s & maintaining KPI’s above the threshold limits specified by customer.
• ASR improvement in GSM & CDMA MSC’s.
• Ensure Switch availability of 99% at all times.
• Operation & Maintenance of MSOFTX 3000, UMG8900, Lucent 5ESS(DCS&ECP)
• Roaming Configuration and Testing in IR 32, IR 35 & IR 24.
• Coordinating IREG activities such as Test Scheduling & SIM exchange.
• Database Creation and Acceptance Test of POI’s.
• Traffic Generation & Analysis.
• Performing Back-ups of CDR’s & System in MSC.
• Routing Analysis & Modification.
• Daily Health Check up in MSC.
• Configuration of BSC & Cell site integration in MSC.
• Configuration of different SS7 (STP, SSP, SCCP) nodes in MSC.
• Customer Complaint Resolution within SLA.
• Ensuring Operations processes as per TL9000 Norms.
• Responsible for effective working of switch operations and maintenance.
• Ensure Critical Work order Execution and Testing. Adhering to Preventive Maintenance activity.
• Monitor loading factor on SM’s & trigger the concerned in charge.
• Interaction with NNOC/SME's/TAC/Lucent RTS for resolution of any critical faults.
• Integration of new cell sites.
• Alarm verification on daily basis like Fan alarm, critical bldg power alarms, and hardware faults. Other entities like IMS link verification, Link node verification, CDN load verification, DLNE verification, trunk verification, and CGA alarms.
• Schedule for Preventive maintenance activities and ensure successful completion of the same.
• Customer Complaints analysis and its resolution as per SLA.
• Coordinate with the vendor for installation related activities and problem resolution.
• Effective Spares management.
• Database & Log Maintenance: Up keeping of day-to-day activity logs along with system databases
• Network Expansion: Implement support activities related to integration of new cell sites, re-homing etc. without service interruption .Coordination with vendors for installation related activities, new System Release Software’s up gradations with all pre-requisites.
• Testing & Evaluation: Responsible for successful completion of call tests related to New SDCA launch as well as pre & post regression tests for Software/ Hardware upgrades and VAS. Support NOC/Vendor in Switch Upgrade activities
• AT & Support for Installation of Lucent MMC V2 Version for Asia Pacific Telecom Taiwan (June 2012)
(September 2007 to November 2007)
Client: Nokia-Siemens Networks
Job Profile
• Monitoring of BTS & BSC alarms and proper escalation to the concerned.
• Preparation of outage reports.
AVION SYSTEMS PVT LTD
BTS ENGINEER
(June 2007 to August 2007)
• As a Team Member done indoor & outdoor installation of LUCENT (Modcell 3.0, Modcell 4.0, Modcell 4.0B) BTS, NOKIA Ultra site (Indoor and Outdoor) and NOKIA Metro BTS.Indoor & Outdoor Installation of NOKIA Mini Link and able to do microwave alignment of 0.6m and 1.2m antennas.
• Participated in the installation of swapping and expansion sites.
• Battery installation with Delta, and Eltek Power System SMPS.
• Assembling, hoisting & installing of IF cables
• Extension and configuration of all external alarms as required in OMCR.
• E-1 extension and cross connection For HUTCH Sites in Kerala.
• Conducted sweep test \[VSWR\] and power calibration for HUTCH sites using Bird and Anritsu site masters. Setting of DAC value for Nokia BTS using Frequency Meter.
Soft Skills
• Expert in Microsoft excel Vba/Macro Programming
• Completed CCNA and MCP server Course from ACCEL IT ACADEMY.
• Expert Level in Computer Hardware Troubleshooting.
University: ANNA University, Chennai * BE/ELECTRONICS & COMMUNICATIONS. SEMESTER % Of Marks 68.29 66.25 59.375 60.875 63.875 62 66.22 75.25 Percentage (From 3rd to 8th semester): 64% Qualification: BE/ELECTRONICS & COMMUNICATION ENGINEERING College: V.L.B Janakiammal College of Engineering & Technology, Kovaipudur P.O, Coimbatore - 641042.
* SSC & HSC INSTITUTION YEAR OF PASSING % OF MARKS SSC B.V.M, Error 2000 78.8