Marketing and Relationship Officer, SME Banking
mashreq
Total years of experience :2 years, 11 Months
1) Involved in New to Bank Customer acquisition and relationship management with SME for repeat business.
2) Identify prospective clients, generated business from new accounts and developed them to achieve higher market share/ consistent profitability.
3) Prepare strong and reliable MIS reports for facilitating the decision making process and liaison with Management for extensive market penetration.
4) Dexterity in evaluating credit worthiness of loan proposals; scrutinizing documents and other customer credentials; assigning business loan on outcome of discussion & documents submitted by the customer.
5) Maintain and deepen SME relationships portfolio and ensuring optimum level of customer service for our existing and potential clients.
1) Preparing quotations for sales proposals and collateral, rate cards, newsletters, brochures, and many other materials related to marketing.
2) Monitoring online blogs for tracking communications related to the brand of the company.
3) Executing a wide variety of details that involve direct mail, email broadcast campaigns, outbound calls, marketing trade shows and events, public relations, customer.
4) Providing product positioning materials as well as training for customer service and sales.
1) to cooperate with Saudi Monetary Agency (SAMA) regarding the guidelines of Money laundering and documenting as per standard.
2) To deal with financial market transactions and evaluate investment opportunities in foreign currencies.
3) To handle cash transfers of customers to our correspondent banks in Middle East, India, USA and UK.
4) Buying and selling of foreign currencies and handling customer queries regarding their fund transfers and cross-selling.
Awarded Scholarship of 1000 pounds. Successfully completed education and practical assignments in modules like Advertising and Communications, Market Research, Strategic and Competitive Analysis, Social Media, Customer Relationship Management and Critical Perspectives in Management.
Completed a Four year’s full time Bachelors Degree (Hons.) in Business Administration (BBA) from Institute for International Management & Technology an off-shore campus of Oxford Brookes University, UK in the year 2008