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Sandra Antonette, Office Administrator/Executive Assistant

Sandra Antonette

Office Administrator/Executive Assistant·Dyarco International Group (WLL)

Qatar

High school or equivalent, Higher Secondary

Work experience

Total years of experience: 34 years, 2 months

Office Administrator/Executive Assistant

August 2005 - May 2017

Dyarco International Group (WLL)

Doha, Qatar

August 2005 - May 2017

My support involved in Office Administration, Secretarial assistance, customer care, marketing, accounts assistance and overall Office Management/ support to the General Manager and the Support Managers of the Company, which ensures a positive image for the company.

Overall duties included self correspondence, organizing Principal's meetings, travel and hotel booking arrangements, HR assistance, travel arrangements, Hotel bookings, public relations support and all other office and administration routine works.
Company industry:
Business Support Services
Job role:
Administration

FREELANCE ADMINISTRATOR FOR ISO DOCUMENTATION

July 2003 - July 2005

Praj Industries Ltd., Mumbai - India

Mumbai, India

July 2003 - July 2005

Worked as a Freelancer for constructing ISO Documentations for Praj Industries Ltd, Mumbai, Ansal Properties, Mumbai and Jinhad Industries Ltd, Pune and Bahri & Co. Ltd, Pune, Maharashtra,
Company industry:
General Engineering Consultancy
Job role:
Administration

OFFICE ADMINISTRATION COORDINATOR TO THE GENERAL MANAGER

August 2001 - May 2003

SWISSBORING & CO. L.L.C, OMAN

Muscat, Oman

August 2001 - May 2003

My duties involved overall Office Administration which included self correspondence, day to day updates of Performance records, travel, site arrangements, preparation of tenders and all follow-up of office routine works for my seniors.

I was awarded the EMPLOYEE OF THE MONTH - FOR AUGUST, 2002, for splendid performance of an Overall Office Management duties and setup.
Company industry:
Civil Engineering
Job role:
Administration

EXECUTIVE ASSISTANT FOR GM

June 1998 - July 2001

AFRICAN & EASTERN L.L.C., OMAN

Muscat, Oman

June 1998 - July 2001

Duties involved all Secretarial chores, primary emphasis was on self correspondence, travel and hotel bookings, customer service, answering telephone calls etc and all office administration duties.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

EXECUTIVE ASSISTANT TO GM/MANAGERS

May 1995 - May 1998

MOTT MACDONALD & CO. LLC., OMAN

Muscat, Oman

May 1995 - May 1998

My duties mainly involved self-correspondence, maintaining Performance records, preparing visa applications, tender documents, reports, customer service support, attending calls and overall administration support, A special mention in my efforts in assisting QA/QC Managers in compiling ISO 9000 procedures.
Company industry:
General Engineering Consultancy
Job role:
Secretarial

EXECUTIVE ASSISTANT/PA TO THE MANAGING DIRECTOR

September 1993 - November 1994

HASSAN SULAIMAN YOUSUF L.L.C., OMAN

Muscat, Oman

September 1993 - November 1994

My duties involved In Invoicing, travel arrangements for the MD, hotel reservations, correspondence, all administration and office management works, etc.
Company industry:
FMCG
Job role:
Secretarial

FRONT OFFICE RECEPTIONIST/CASHIER REPTG TO FOM & GENERAL MANAGER

May 1991 - April 1993

SALALAH HOLIDAY INN, OMAN

Salalah, Oman

May 1991 - April 1993

Duties involved attending to guests, travellers and allotting Rooms to guests as per their prior reservations made, keeping a track of cash flow in various currencies, attending to guest calls and customer support
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

PERSONAL ASSISTANT TO MANAGING DIRECTOR

May 1984 - November 1990

ANAND ALLOYS & METALLURGICAL AGENCIES (PVT.) LTD., MUMBAI, INDIA

Mumbai, India

May 1984 - November 1990

Duties involved self correspondence, invoices, tenders, telephone calls attendance, transmission of telefax and telex messages, filing of documents, arranging travel itinerary for the MD.
Company industry:
Marketing
Job role:
Secretarial

EXECUTIVE ASSISTANT TO MANAGING DIRECTOR

January 1982 - April 1984

EXCAVATORS (INDIA) PVT. LTD., MUMBAI, INDIA

Mumbai, India

January 1982 - April 1984

Duties involved taking dictations, self correspondence, travel arrangements, filing, telex operations, assisting Accounts and Administration departments in Invoicing and L/Cs and all office rounting works.
Company industry:
Technical Maintenance & Repair
Job role:
Secretarial

Education

St. Joseph's High School

June 1980

June 1980

High school or equivalent, Higher Secondary

India

1978 - Completed SSC from St. Joseph's High School, Mumbai - India. (2nd Class) 1980 - Completed Higher Secondary from St. Joseph's High School, Mumbai, India. (2nd Class) Presently, do not have my certificates for uploading. Could forward the same later. Apologies.

Skills

Office Work
Expert
Office Work
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Front Office
Expert
Front Office
Expert
Receptionist
Expert
Receptionist
Expert
ISO
Expert
ISO
Expert
Office Management, admin.,Secretarial and customer services
Expert
Office Management, admin.,Secretarial and customer services
Expert
Answer all incoming calls, emails and handle caller’s inquiries whenever possible. • Re-direct calls
Expert
Answer all incoming calls, emails and handle caller’s inquiries whenever possible. • Re-direct calls
Expert
Skills and Qualifications: • Interpersonal skills • Team working skills • Organisational skills • N
Expert
Skills and Qualifications: • Interpersonal skills • Team working skills • Organisational skills • N
Expert
Office Administration, guest relations, etc.
Expert
Office Administration, guest relations, etc.
Expert
• Expert level written and verbal communication skills • Strong knowledge of MS Office, including W
Expert
• Expert level written and verbal communication skills • Strong knowledge of MS Office, including W
Expert
customer relations
Expert
customer relations
Expert
Office Work
Expert
Office Work
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Front Office
Expert
Front Office
Expert
Receptionist
Expert
Receptionist
Expert
ISO
Expert
ISO
Expert

Languages

English

Expert

Memberships

Qatar Airways

Privilege Member

August 2005

Emirates Skywards Member

Blue Member

December 2011

Training and Certifications

Certifications
Diploma
Secretarial and Office Management
Jun 1978 - Jul 1979
Diploma
Anita Commercial Institute, Mumbai
Jun 1978 - Jul 1979

Hobbies and interests

Reading, watching movies, listening to music, Guest relations, dancing, travelling etc

Achieved a Certificate of Appreciation for best guest relations and coordination from the CEO of Holiday Inn, Salalah in 1992.