Sandra Mwende, DIRECT SALES AND CUSTOMER SERVICE EXECUTIVE

Sandra Mwende

DIRECT SALES AND CUSTOMER SERVICE EXECUTIVE

I&M Bank

Location
Kenya - Nairobi
Education
Bachelor's degree, Bachelor of Commerce-Finance
Experience
0 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :0 years, 8 Months

DIRECT SALES AND CUSTOMER SERVICE EXECUTIVE at I&M Bank
  • Kenya
  • December 2022 to July 2023

• Visiting and identifying potential customer's needs to ensure high percentage of customer onboarding.
• Presenting about the bank's products and services
• Collecting clients required documents as per their required product or service needs.
• Dealing and sorting out customers complaints and concerns to establish a good customer service
• Creating good customer relationships to ensure repeated purchases and referrals by existing customers.

Education

Bachelor's degree, Bachelor of Commerce-Finance
  • at AFRICA NAZARENE UNIVERSITY
  • July 2022

I participated in Hult prize competition every year on my campus and managed to secure a second place in the region.

Specialties & Skills

Sales and Marketing
Decision Making
Customer service and sales
Teamwork
Auditing
Budgeting
Preparing payrolls
Bookkeeping
Auditing and budgeting
Technical writing
Communication

Languages

English
Expert

Hobbies

  • Reading novels
    A certificate in the best female competitor in the Hult prize competition.