سنكيثا ماني

Significant Achievements:
Business Partnering & Talent Management:

- Cultivated & strengthened lasting relationships with CEOs, MDs & HR Leads across MENAT region by providing leadership direction and advisory support to develop and implement key talent initiatives and programs in areas of succession planning, job design, career pathing, performance management, engagement & retention, diversity & inclusion, and talent pipeline development.
- Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover by 28%.
- Accomplished significant difference in key markets by identifying skills gaps and driving the development plan via succession plans & promotion paths to retain HiPOs.
- Developed seamless integration of benefits, payroll process, career development & succession planning across key markets; Turkey, Egypt & KSA.
- Developed and implemented comprehensive HR policies and procedures in compliance with applicable UAE Central Bank Regulations and MOHRE Labour laws.

Change Management/ Organization Development:

- Designed & implemented new HR methodologies; in-depth career development plan for key talent, accelerated leadership development programs based on meritocracy, a comprehensive e-learning platform with practical use & certifications and established regional-wide Experience Maps for various talent segments.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.

Rewards & Recognition:

- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Accelerated the culture of reward and recognition throughout all markets based on fairness, transparency, and meritocracy
- Guided leadership team on salary review recommendations, using benchmarking and salary surveys.

Significant Achievements:
HR Strategy & Operations:
Successfully lead the overall organizational people development strategy through cultural change campaigns, capability and performance programs, employee engagement initiatives whilst providing ER support to senior management on matters related to performance management, HR investigations, disciplinary issues, grievances, HR policies, terminations, and redundancy.
Created a detailed people experience roadmap to support the attainment of new strategic objectives of the brand in digital distribution channels.
Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
Mitigated regulatory risks by developing and ensuring conformance protocols associated with all governmental (UAE Central Bank) and Labour (MOHRE) authorities while ensuring adherence to Equal Employment Opportunity (EEO), mandatory Health Insurance, Emirati Pension Scheme.

Talent Management and L&D:

Reviewed & analyzed talent acquisition data and developed comprehensive processes to improve candidate evaluation process, interview best practices, new hire productivity, optimizing onboarding effectiveness.
Estimated optimal workforce requirements and managed manpower budgets while leading the hiring of C suite & Senior level requisitions.
Enhanced Employer branding initiatives by enrolling the company in various Career Fairs & HR Awards across UAE & Middle East. Authored narrative for award submissions in prominent People Awards; Great Place to Work \[GPTW\], Dubai Quality Award \[DQA\], Sharjah Excellence Award, Dubai Chamber Human Development Award.
Compensation & Benefits:
Directed comprehensive compensation analysis to establish pay practices and pay bands to help recruit, reward and retain the right talent. Established pay policies, variable pay systems and performance-based incentives resulting in 48% savings on payroll costs.

Significant Achievements:
Maintained effective partnerships with EMEA, APAC HRSS teams and ensured efficient delivery of end-to-end HR processes, Employee Relations, Succession Planning, Training & Development, Reward & recognition programs.
Advised senior management on organizational development and change management initiatives.
Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
Identified HR training needs and conducted training for employees and leadership team while facilitating team-building activities & initiatives to improve collaboration and engagement.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for Citibank Investigative Services and Global Ethics & Fraud Risk Unit.
Structured compensation and benefits according to market conditions and budget demands.
Advised executives on best practices for employee growth and productivity goals, consistently helping improve retention %.
Successfully partnered with Global HR Shared Services (GHRSS) and ensured seamless delivery of people related projects including HR Transformation projects, employee deployment projects, Outsource workforce & Vendor Management projects across GCC region.
Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.

Negotiated competitive recruitment deals with regional vendors for bulk hiring of media specialists, web designers, content writers, relationship officers, for large scale clients.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Significant Achievements:
Responsible to lead and manage dual functions of both HR & Business Development of the Company.
Spear-headed the start-up of a full-fledged HR department for the company and its 5 sister concerns.
Developed and implemented strategic business plans & marketing strategies by identifying specific value propositions for respective businesses
Formulated employee manual covering code of conduct, separation policy, revised JDs across all grades, grievances/complaints escalation process & formal performance coaching & review process
Developed processes for new lead generation that lead to 50% increase in overall new acquisitions for the year.
Organized and presented at 30+ trade shows that helped increase Company’s brand awareness and reach out to potential clients resulting in new conversions.
Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.

Significant Achievements:
Successfully managed the overall operational and financial efficiencies of retail branches present across East London region.
Closely tracked and analyzed sales/customer trends and strategically exceeded regional sales revenue by upto 27% in 2003, while minimizing expenses across all branches.
Ensured majority of customer complaints were handled on-the-spot by trained BDPs which increased customer satisfaction to 82%, as evident in mystery shopper score reports.
Effectively managed retail staff recruitment and onboarding practices, leading to 15% decrease in wait time for New Employee hiring.

Significant Achievements:
Re-organized store set-up and implemented new sectional sales-touch points that helped increase customer footfall & maximized sales by 36% in Q2, 2002.
Managed employees successfully by in a fast-paced environment thru proactive communication & positive feedback.