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Sania Sheren Bodke, Payment Operations Coordinator in Strategy & Digital

Sania Sheren Bodke

Payment Operations Coordinator in Strategy & Digital·M. H. Alshaya Company

Kuwait

Master's degree, Business Administration

Work experience

Total years of experience: 4 years, 8 months

Payment Operations Coordinator in Strategy & Digital

October 2021 - Present

M. H. Alshaya Company

Al Kuwait, Kuwait

October 2021 - Present

(Payments Acceptance & Issuance: Rewards & Recognition)
• Strategic Partnerships and Tactical Management
Fostered strong relationships with 100+ key clients across multiple industriesin MENA. Assessed and developed business
strategies for new partnership opportunities; Handled business processimplementation and documented workflows from
the Demand Forum --> BRD --> BRD Approval ---> Design Document --> Design Document Walkthrough and Approval --->
Development ---> Testing --> SIT---> UAT--> UAT Sign-off--> Deployment ---> Hyper Care --> BAU & Prepared monthly
reports and presentations on partnerships and tactical campaigns.
• Managing Partnership Operations and Data-driven Partner Onboarding
Built and maintained relationships with 100+ partners, negotiated terms, and ensured successful collaboration. Integrated
loyalty and partnership programs into business strategies. Resolved partner complaints and monitored device-related
issues. Implemented a data-driven approach to partnerselection, resulting in 30% more engaged onboarded merchants.
• Government Relations
Builtstrong relationships with government agencies and officialsin MENA. Navigated complex government regulationsto
execute partnership initiatives successfully.
• Contractual Management & Negotiation
Led negotiations, initiated contracts and renewals, securing mutually beneficial agreements for remarkable year-over-year
growth. Managed MID closures and liaised with finance teams for partnerships and prepaid payments.
• Cultural Awareness
Demonstrated cultural awarenessin working with diverse partners and stakeholders, considering unique cultural nuances
and market differences across regions.
• Corporate Marketing (Campaigns/Promotions)
Developed marketing calendar and plans aligned with overall strategies. Collaborated with partners on marketing
communication campaigns. Established objectives, targets, and KPIs. Managed campaign timelines, materials, and SOPs.
Implemented tactics across channels and conducted analysis for performance reports.
• Prepaid Cards Business & Marketing
Oversaw operations, issuance, and activation of prepaid and e-gift cards. Developed sales and marketing strategies,
conducted market research, and tailored campaigns resulting in over 10% sales growth for prepaid gift cards.
Achievements

• Implemented successful tactical campaigns with banks and international partners, generated substantial
revenues over 8.8 million in business revenue in 2022 through partnerships with key partners in banking,
telecommunications, government entities and real estate across MENA.

Company industry:
Retail & Wholesale
Job role:
Management

Education

Bharathiar University

December 2021

December 2021

Master's degree, Business Administration

India

GPA (rating): Excellent

GPA (rating): Excellent

Masters of Business Administration
View attachment

Skills

MS Office tools
Expert
MS Office tools
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Strong Business Acumen
Expert
Strong Business Acumen
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
ACTING
Expert
ACTING
Expert
DIVERSE LEARNERS
Expert
DIVERSE LEARNERS
Expert
CLASSROOM MANAGEMENT
Expert
CLASSROOM MANAGEMENT
Expert
BUSINESS STRATEGIES
Expert
BUSINESS STRATEGIES
Expert
REAL ESTATE
Expert
REAL ESTATE
Expert
ARTWORK
Expert
ARTWORK
Expert
DRAFT (BOILER)
Expert
DRAFT (BOILER)
Expert
INDICATORS
Expert
INDICATORS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Strong Business Acumen
Expert
Strong Business Acumen
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert

Training and Certifications

Certifications
Trained in Solution Selling program and NLP techniques from Blue Ocean Training & Consultancy, Dubai
Jan 2019

Hobbies

  • Hobbies in music, dance, acting, badminton, and computer applications
    Recognized as the BEST student with event management and emceeing skills.