Implementation Coordinator
NCR
Total years of experience :13 years, 3 Months
NCR Coorporation- Serbia
Present Financial
Responsible for liaising with existing suppliers and partners, acquisition of new
clients both locally and from abroad and ensuring customer satisfaction and building
strong longlasting business relationships. Participated in advertising campaigns and
budget planning for 2012 and 2013. Weekly and monthly reporting and follow up on
the forecasting.
Sept 2010 - Orion Telekom, Belgrade - Serbia
Mar 2011 Call Center Operator
Professional and accurate response to users regarding Orion Telekom services,
products and prices. Solving user's requests received by telephone, fax, e-mail, web, or
brought forward by other organizations within the company. Successfully resolved
difficult customer inquiries and complaints within required timeframe. Continuously
developing business application and business related process knowledge.
Researching legal & technical phraseology to ensure the correct translation is used.
Reviewing and proofreading mother-tongue text. Conducting face-to-face and telephone
interpreting. Participating in various delicate and confidential projects within the
company.
Advertising agency Public Events, worked in organization of Mixer Design Expo event,
April 2009; Serbia EU Forum 2011.
Czech language and literature and History of Czech culture. ECDL certificate of computer skills