Assistant Manager- Sales and Business Services
UAE Exchange Qatar
مجموع سنوات الخبرة :5 years, 6 أشهر
Perform all cash-counter banking transactions to meet high service standards in money transfer, Foreign exchange and payments solutions.
Customer acquisition, retention and reactivation.
Identifying HNW customers and include in Club exclusive category.
Generating MIS Reports such as Business sales analysis, Branch and staff performance report, Revenue analysis, Margin per transaction reports, Customer wise sales and revenue report, FOREX Analysis etc.
Prepration of Quartarly, Half Yearly and Anuual reports using MS Excel charts, Pivot tables, macros etc.
Dashboard prepration for daily gold card sales and transaction counts.
Key Performace Indicators (KPI) for Branch business and staff performance for evaluation.
Data warehousing and document control.
Preparation of Minutes of Meeting report, Monthly activity report, Staff Rating, Staff scheduling and staff accommodation visit report etc.
Setting and implementing Annual Corporate Plans and Procedures (ACPP) for the current year by previous year data analysis.
Updating the rates for Forex & Remittance and stock maintenance for foreign currencies according to market trends and demand.
Heading towards successful closures & Achieving sales targets.
Branch Accounts and reconciliation of all products on daily basis.
Verifying the cash of all cashiers and tallies it with system balance.
Ensure the process of funding, cash in transit and cash vault are within the insurance limit..
Follow up the rejected transaction, handling customer grievances and queries through CMS.
Executions and implementations of the regulations issued by the Qatar Central Bank and our in-house anti money laundering policy & procedures.
Monitoring day to day transactions of the branch for any unusual/ structured/ suspicious/ blacklisted ones and reporting to Chief Compliance Officer.
Educate the staffs on Know your customer (KYC), Customer Due Diligence (CDD), Sanctions, OFAC and PEPs.
To perform more extensive, due diligence for higher risk amounts/ customers and include proactive monitoring for suspicious activities.
Consult with others to identify root causes of non-compliance events.
Provide guidance and recommendations on corrective actions or risk mitigation strategies in order to remediate non-compliant situations to senior management and Board of Directors
Maintain appropriate records, documentation and information relating to remediation actions
Write and present reports to management outlining recommendations for improvements.
Provide recommendations for the enhancement/ clarification of compliance policies, practices, procedures, and or systems changes necessary to support ongoing compliance
Attend conferences and training sessions to learn about regulatory changes and implications for organizations.
Compile and synthesize organizational data into a reportable format in order to document how business lines and the organization are or are not meeting regulatory requirements
Risk assesment for Corporates and High Risk customers.
Safe keeping all the documents of the branch and when required, retrieve from archives for preceding fifteen years.
Filing of Suspicious Transaction Report (STR/ SAR) and train the staffs according to the FATF recommendations.
Internal Audit, Cross branch Audit, Audit Assistance and action plans.
Data Analysis for KYC details, Large volume transaction, transaction patterns etc. to mitigate the risk.
DESIGNATION: ACCOUNTS & FINANCE DELIVERY EXECUTIVE
Configuration of the enterprise structure in FI and CO.
Preparation of Vendor reconciliation: Contacting the vendors for outstanding invoice statements and processing the same for payment based on due date and service.
Ensuring the invoices received for vendors are processed and payments done for the same.
Understanding and knowledge of process flow for the following sub modules in FI and CO :
Accounts Payable
J1IEX
Vendor reconciliation
Quality check in processing
Cost element accounting
Cost center accounting
Payment run
B.Com, Finance University of Calicut 2006-2009 62%
Higher Diploma in MIS Advanced MS Excel (Pivot tables, charts, Macros, Formulas, Formatting etc.) MS Access (Tables, queries, reports, forms etc.) MS Word MS PowerPoint MS Outlook Database Management System (DMS) and Relational Database Management System (RDBMS) SQL Server 2005 MS Visual studio 2005 HTML and XML Business Analysis & Business Intelligence (BABIT), Financial Accounting Etc. System Analysis Process (SAP working knowledge) MS Silverlight
Plus Two Board of Higher Secondary Education Kerala 2004-2006 73%
SSLC Board of Secondary Education Kerala 2003-2004 73%