Sanjana Arpita

Handled emails and communication with Territory Sales Officers to collect merchant information.
Verified and processed merchant/shop data for onboarding into the official system.
Maintained accurate records and updated databases regularly.
Prepared daily, weekly, and monthly reports on merchant activities.
Assisted in resolving merchant and internal queries efficiently.
Ensured smooth coordination between sales team and backend operations.
Used MS Office and Google Workspace tools for data entry, reporting, and communication.

Handled incoming calls and emails, resolving customer queries and complaints efficiently. Managed data entry and processing, ensuring accuracy and timeliness.
Assisted in office administration tasks and routine documentation.
Maintained customer records and databases with attention to detail.
Provided support in multitasking roles, balancing client communication and backend tasks.
Leveraged MS Office and Google Workspace tools for daily operations.