Business Analyst
Blue Lotus 360
Total years of experience :3 years, 5 Months
ERP software system Solution providers
Business Analyst (Feb 2023 - March 2024)
• Requirements Gathering: Have done 50+ Pre-sales and after-sales Requirement Gatherings (Visual Paradigm, BPMN, User case, DFD).
• ERP System Configuration: Configured and customized the ERP system by defining workflows, data fields, user access and authority hierarchy.
• Developments: Collaborated with technical teams to architect and deploy customizations or enhancements to ERP system, such as developing web-based reports or integrating additional modules. (100+ reports in Telerik reporting)
• Led initial implementation of POS android system within 3 months. (Figma)
• Testing and Quality Assurance: Created test plans, conduct system testing, and ensure that ERP system changes and updates are thoroughly tested for quality and functionality throughout the project life cycle
• Training and Documentation: Train end-users on effectively using the ERP system. Create user guides and documentation to support ongoing system usage. (Train the trainer)
• Data Migration and analysis: Ensure the accuracy and completeness of data transferred to the system Transition.
• Leaded completion of ERP system for Jouel and Kreolor group in Seychelles (Jewelry manufacturing and selling)
• Facilitated 50+ transformative learning programs designed to foster team alignment, problem-solving skills, and a shared purpose.
• Utilized engaging activities, debriefing sessions, and adult learning principles to create a safe space for open communication and growth.
• Witnessed a significant increase in team cohesion and communication skills among participants (Including MNCs such as Pearson Vue, Ansell, HSBC, Pizza Hut, CEAT).
• Developed and delivered training programs for groups of up to 500+ participants, ensuring a positive and impactful learning experience.
• GP Management: Analyzed and Evaluated sale fluctuations on daily basis of 3 brands (Baskin Robbins, Crystal Jade, and Delifrance) for managing GP margins by product reengineering, Cost control, and Operational optimization strategies.
• Inventory Management: Prepared monthly and weekly variance reports to monitor unaccounted variances and wastages in inventory of the stores. (Was able to reduce variance from 10% to around 3%).
• Management Accounting: Oversight of management accounting for 5+ project feasibilities. (Pioneering Central Kitchen for Delifrance)
• Product Development: 50+ Products developed with costing and offers.
• Cross-Departmental Liaison: Liaised with Finance/Operations/Marketing/Supply Chain and IT departments in day-to-day work and System Issue coordinator for IT Support Service.
• ERP and POS Maintenance: Management of ERP and POS Back-End Maintenance, Addressing Operational Challenges, and Overseeing Back-End Operations.
• Financial Reporting: Timely completion of business reviews and profit and loss (P&L) reporting to provide insights into financial performance.
• Procurement Process Optimization: Prepared Analyzed and streamlined procurement processes by standardizing bidding documents and file management procedures pre-bid meeting processes according to government guidelines.
• Stakeholder Coordination: Coordinated with internal stakeholders (Technical Evaluation Committee & Bid Opening Committee) and external suppliers to prepare for 20+ pre-bid meetings.
• Supplier Database Management: Maintained accurate and up-to-date 500+ supplier registration database.
• Efficiency Enhancement: Demonstrated initiative by identifying a communication gap and implementing a reminder system to enhance efficiency in procurement activities where mail will be going to the relevant authority with the deadline of the procurement activity.
• Held Treasurer position of Vikings Club (USJ) and Junior Treasurer position of Student Association of OTM, IGE team leader for International Relations in Aiesec USJ. Participated In Interuniversity weightlifting Championship.
Specializing project management and analysis
• Earned GPA of 3.79 out of 4.00 highlighting Project management, Operations management & Supply Chain. • Held Treasurer position of Vikings Club (USJ) Junior Treasurer position of Student Association of OTM, IGE team leader for International Relations in AIESEC USJ. Participated in InterUniversity Weightlifting Championship.
3 Distinctions in Commerce Stream