Assistant Manager
Macquarie global services pvt ltd
Total years of experience :11 years, 1 Months
• Managed telecom and hardware assets across world-wide Macquarie offices
• Successfully reduced number of accounts managed by team to save FTE from 350 to 230 Accounts with Project ASAP (Account Simplification and Application of PO)
• Developed loyal and highly satisfied supplier and internal stakeholders base through proactive management of team customer service strategies.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Maintaining no disruption of business activity due to telco and hardware suspensions
• Leading a team of 23 for accounts payables (Including Travel & Expense, Invoice processing and Payments)
• Responsible for management of specific entities' AP ledgers
• Aligned workload and reduced head count without service interruption.
• Reduced staff and eliminated overtime by realigning workload in order to meet budgetary restrictions.
• Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
• Automated workflow controls for collections management and credit risk assessment in accordance with SOX guidelines.
• Closely monitored accounts to post timely payments and resolve billing discrepancies.
• Observed strict confidentiality regulations to maintain data security.
• Research financial anomalies in AP ledgers and make corrections as necessary
• Leading a team of 23 for accounts payables (Including Travel & Expense, Invoice processing and Payments)
• Responsible for management of specific entities' AP ledgers
• Aligned workload and reduced head count without service interruption.
• Reduced staff and eliminated overtime by realigning workload in order to meet budgetary restrictions.
• Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
• Automated workflow controls for collections management and credit risk assessment in accordance with SOX guidelines.
• Closely monitored accounts to post timely payments and resolve billing discrepancies.
• Observed strict confidentiality regulations to maintain data security.
• Research financial anomalies in AP ledgers and make corrections as necessary
• Worked as member of Commercial and Accounts receivable team
• Creation of various report to provide contract usage for customer and Distributor to stakeholders to ensure Monthly/Quarterly target meeting
• Analysis of different aspect of Billing
• Reviewing Customer AR and closing the disputed cases
• Reviewing Unbilled and deferred cases and closing the same on timely basis
• Reviewing all types of Contracts and Raising Invoices to Customer (As per contract Terms)
• Review Engineer's Daily Timesheet to ensure Billable Utilization and Expenses to Client/Customer
• Creation of various report to provide contract usage for customer and Distributor to onshore partners
• Responsible for setting up new vendors and updating current vendors including categorizing vendors first line system support, Responsible for roles and access in purchasing system
• Reconciling large invoices (more than 45K distributions line items) by pulling data from various tools including SQL, RealEC, Supplier websites and AP system (Concur and Workday)
• Knowledge transfer from on-shore resources in the AP group through Cisco-WebEx - Web conferencing & online meeting application
• Responsible for onboarding and training of all new joiners to enable them to work independently
• Clearing AP items and providing solution to Finance team for reconciliation
• Responsible for daily volume and SLA reporting to client and internal stakeholders
• Manage the accurate and timely processing of invoices valued up to ($1M) per month
• Handling Procure to Payment System for the Services obtained by the organization's Employees related to HR, Business Services, Contractual employees, Office Rentals from the vendors across 9 countries
• Responsible for onboarding and training of all new joiners
• Trained 20 employees to enable them to work independently, Awarded Best Mentor Award
• Managing Invoice Processing & client queries for various regions (EMEA, Australia & India)
• Part of system transformation (Oracle-EPS/PSAP to SAP-Procure Edge), process improvement
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